Software will not accept my serial.

Samantha-Nocera wrote on 3/12/2023, 4:52 PM

I AM DONE. I have never had a harder time finding and using what I paid good money for, I purchased Vegas Pro monthly and the software will not accept my serial. There is no support without waiting DAYS. I need this work done TODAY. I am upset and angry. I can't find what I am looking for anywhere and I don't have the physical time to paw through this entire site. WHY is there no support number to call for this easy issue??! Sorry, Vegas... you will only be getting the one month out of me.

Comments

Samantha-Nocera wrote on 3/12/2023, 5:02 PM

And now it's not accepting the serial number and trying to tell me it's for a different product. I am this close to contacting my bank and reversing the charge. I have never in life had this kind of issue with getting what I paid for.

emmrecs wrote on 3/12/2023, 5:05 PM

@Samantha-Nocera

Please read https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/ and follow the advice given there.

This thread will be closed.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam