Software update fails

amaury-groc wrote on 3/22/2022, 9:48 AM

I bought Sound Forge 16 last week. There is an update available. I get a notification from within Sound Forge, so far, so good. It downloads alright, and then offers me to install now or when I close the program. I tried both. The former gets stuck (for more than an hour), the other, after I close Sound Forge using the X on the top right corner, throws an error message that the update can't be installed as the program runs (after I confirm in Windows Security thing that I want to install).

 

Then Í'm back to square one, and the worse is that it re-downloads the whole thing each time. I'm on Windows 10. Help?

That's a really bad experience for an expensive and pro software...