Comments

SP. wrote on 2/13/2021, 2:25 PM

@Stephen-Brady Please be sure you are logged into your user account if you use Music Maker or else every paid feature will be locked.

Stephen-Brady wrote on 12/29/2021, 10:57 AM

come on of course im logged in ?

SP. wrote on 12/29/2021, 11:42 AM

@Stephen-Brady Are you sure?

johnebaker wrote on 12/29/2021, 11:51 AM

@Stephen-Brady

Hi

I have hidden your duplicate post on this issue.

. . . . come on of course im logged in . . . .

Assuming you mean your email address is shown in the start up page of Music Maker as seen top right below and the computer is connected to the Internet:-

Try resetting the store using Program settings, General tab, Clean up the store and login in again

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Stephen-Brady wrote on 1/8/2022, 12:39 PM

i do not know why i would have to do this as it proves its a software issue ,i dont have to do this with my work stations so the software is **** ,the quality of music maker over all is a very poor software ,how come my cubase never lets me down? because its proper sturdy software with real sounding vst plugins not like this ****

emmrecs wrote on 1/8/2022, 12:52 PM

@Stephen-Brady

Your most recent post has been edited to remove potentially offensive language, in line with the Magix Community rules, especially #1, to be found in the footer of every forum page. ALL users are required to follow these rules.

i do not know why i would have to do this as it proves its a software issue

Actually I don't think it proves anything of the sort, sorry! All that has been suggested to you are perfectly reasonable steps for you to take to attempt to rectify this problem on your computer. Have you tried all of them?

In addition, I run MM Premium, version 30.0.4.44, and do not see the problems you are seeing. (You can find my computer spec in my Signature). If this were a software issue I'm pretty sure a lot of people, including me, would be experiencing it!

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Stephen-Brady wrote on 1/8/2022, 1:31 PM

I could not care what pc you are using good for you 🤣🤣restarting or resetting software means there is an issue with updating if I followed your steps yes it would work so the servers to which I'm connected to are slow 😂😂😂please do not try to educate me about software I know slot more than you will ever know ,so get off your high horse and sought this pathetic slow unreliable software out ,the software is rubbish ,got it

Stephen-Brady wrote on 1/8/2022, 1:38 PM

Also this software is for my 10 year old son to learn music ,as my equipment Nord piano 5 and an 808 drum machine and a 909 Yamaha dx7 korg sv1 ,Roland vocoder vp500 are to expensive for him to learn on ,do you understand where I'm coming from

PATIENT-X wrote on 1/8/2022, 2:07 PM

@Stephen-Brady @emmrecs @johnebaker

Everyone has made the effort including Moderators to assist you with your issue and you respond in an insulting manner which is not accepted in this forum, so therefore this thread will now be closed as it is a pointless post.

Forum Moderator

Stephen

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard