Comments

emmrecs wrote on 2/9/2024, 10:41 AM

@Neil-Granger

Exactly which version of MS?

I have hidden your similar post in this thread. Please don't create duplicate posts, thank you.

Thank you for the details of your computer. However, we also need to know the type, size and current free space of your hard drive(s). Also, since your Ryzen CPU does not include integrated graphics (according to this page) which GPU do you have and are its drivers fully up to date? For the latter, don't depend on Windows Update to always show you the latest but rather go direct to the manufacturer's website to check.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

fishycomics wrote on 2/9/2024, 11:00 AM

When you say freezes, does it just freeze and the frees up after so many seconds?

johnebaker wrote on 2/9/2024, 11:19 AM

@Neil-Granger, @emmrecs

Hi

Jeff - the GPU is the MSI rx6600 mech.

The chip is the AMD Radeon RX6600 and the specs I can find are somewhat meagre ie: in particular whether it supports OpenCL or not, there are suggestions that the RX6000 series do not.

If this is the case then the lack of OpenCL support may be the cause of the freezing.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 2/9/2024, 12:02 PM

@johnebaker

Hi John,

Thanks for that update. I completely missed the detail about that GPU.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam