First of all, sorry about my english my native language is Portugues since i am from Brazil

So here is my problem
after some time i try to launch my sony vegas and for my surprise its just said my serial number is already in use. Then i try to login in my account on magix.com with my e-mail and password is not correctly. After that i try to recover my password but i never get a e-mail to recover that password. And the most akward thing i just created a new account with the same e-mail (because i cant have support without a account) and is accepted


in my e-mail i still have the order number and the recipe of the purchase. And is about that appereantly my serial number is now in another e-mail without i being notice of this change


Can anyone know what i can do about?