Shut down due to application error

shigetoshi-nanri wrote on 10/5/2021, 9:27 PM

PC used is DELL M4500 Win10 64bit Pro
Samplitude Prox6 suite

Situation 1
When I open "Open Audio File" and click "Up one folder", samplitu closes.

Situation 2
When I open "Open Audio File", it doesn't open completely, so I can't see the file type etc.
You can barely operate the slider. I can't see it even if I pull the lower right corner to expand it.

The other DELL 5520 Win10 64bit Pro has the same symptom, neither of them shut down at first, situation 2
It was occurring. The internet line is off. Is it also a limit on the number of times?
There was no problem with the Pro X3 suite.

Failed application name: Sam_ × 64exe
Event ID (E) 1000
Task category (Y) (100)
Keyword (K) Classic

I want to borrow someone's wisdom.

Comments

emmrecs wrote on 10/6/2021, 4:14 AM

@shigetoshi-nanri

Welcome to the Magix user to user forums.

I suspect there are very few users of Samplitude Pro who visit or post here.

However, are you aware there is a dedicated Samplitude Pro forum here? Can I suggest you register at and repost your question there since you are more likely to receive replies there from other users.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam