I bought Sound Forge Audio Studio 13 installed it to my desktop, registered it online to my email address, and used it for the first time a few weeks ago. Yesterday, the software will not let me access the program, gives me an error message that it needs to be registered. The popup window shows the serial number and my email address with green check marks by them. When I click on the yellow button at the bottom, I get another error message to contact Technical Support. When I try to do that online, I get messages that my software is too old and I need to purchase the right to ask a question for $12. The only U.S. telephone number anywhere on the website is only available for 4 hours in the afternoon Monday through Friday, but I can all a German number anytime. What kind of circle jerk operation is this to sell me a product and then lock me out of it with zero options to resolve the problem?