Serial numbers not working

ItzIgglesPiggles wrote on 12/7/2020, 5:33 AM

I purchased the humble bundle deal yesterday that included multiple different Magix programmes. Once i installed them and got to the redeem serial number page i did so and it opened up another window where i had to sign up and enter the code again. When i entered the code again, it said the code was invalid so i left it for a few hours. When i go back to the redeem serial number page i now can't even access that second window as it claims the serial number has already been used. The 2 products that aren't working are ACID Music Studio 11 and VEGAS Movie Studio 16 Platinum. Please help!

Comments

emmrecs wrote on 12/7/2020, 5:48 AM

@ItzIgglesPiggles

Welcome to the Magix user to user forums.

Because almost no-one who posts here is Magix staff and because you bought the bundle of software from Humble Bundle, you could try emailing infoservice@magix.net and asking for their advice, though I suspect you may need to talk to Humble Bundle about resolving the problem.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

ItzIgglesPiggles wrote on 12/7/2020, 5:52 AM

ok, thank you!