Serial numbers not working

ItzIgglesPiggles wrote on 12/7/2020, 5:33 AM

I purchased the humble bundle deal yesterday that included multiple different Magix programmes. Once i installed them and got to the redeem serial number page i did so and it opened up another window where i had to sign up and enter the code again. When i entered the code again, it said the code was invalid so i left it for a few hours. When i go back to the redeem serial number page i now can't even access that second window as it claims the serial number has already been used. The 2 products that aren't working are ACID Music Studio 11 and VEGAS Movie Studio 16 Platinum. Please help!

Comments

emmrecs wrote on 12/7/2020, 5:48 AM

@ItzIgglesPiggles

Welcome to the Magix user to user forums.

Because almost no-one who posts here is Magix staff and because you bought the bundle of software from Humble Bundle, you could try emailing infoservice@magix.net and asking for their advice, though I suspect you may need to talk to Humble Bundle about resolving the problem.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

ItzIgglesPiggles wrote on 12/7/2020, 5:52 AM

ok, thank you!