serial number will not work

Ryan-West wrote on 3/2/2022, 2:14 PM

I purchased Acid pro suite 7 a few years back but never had time to learn it, I have my serial number, but after I type it in it says it needs to restart but only comes back up to the same screen about my free trial being over. I know their have been several years of substantial upgrades from 7, but I would like to get my feet wet with the program I already purchased. I have uninstalled and reinstalled the suite twice from my original download, and once from my account login, but neither program will run without confirming the serial number, which as I said I can not to. Is there help for a user like me or is my old download waisted?

Comments

SP. wrote on 3/2/2022, 9:18 PM

@Ryan-West Maybe a firewall or Windows Defender problem? Try to disable them temporarily.

johnebaker wrote on 3/3/2022, 4:01 AM

@Ryan-West

Hi

. . . . I have my serial number . . . .

This would suggest you are trying to use the trial serial number. When you purchased did you get a different serial number for full activation?

Also check the the following Internet options are turned on

To access this dialog quickly press the Windows key and then type Internet - select the Internet option (Control panel) from the results.

HTH

John EB
Forum Moderator

 

Last changed by johnebaker on 3/3/2022, 4:02 AM, changed a total of 1 times.

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Ryan-West wrote on 3/3/2022, 9:22 AM

Hi guys thanks for the info! we tracked it down to an scs error with the copy-protection/validation system in that generation of software. Had to delete the license registry and enter it manually. Thanks again!