Screen Freezing during samples playback from file manager

Chris-Nichols4336 wrote on 3/5/2021, 11:55 AM

Got premium installed ver29 screen froze with sample playback through both VST Tambourine from Magix Soundpool shop free and again while playing general instrument wav file through Magix file manager. Screen will freeze and only a task manager shut down (with prejudice) will turn off program. Seems loop is stuck as both times sound jambs and repeats like stuck note.

Cannot give any other feedback as no error or log is created due to task manager only access to system until program stopped.

Comments

johnebaker wrote on 3/5/2021, 12:33 PM

@Chris-Nichols4336

Hi

From your description this sound like one of the known bugs with the initial release of Music Maker (MMM) 2021.

Is MMM up to date with patches - the latest version is 29.0.6.34 ?

Also check that you audio settings - in particular the audio buffer sizes are as shown below - these settings work well for me.

Note:

If your onboard audio card is not a Realtek HDA, your audio card should have similar Advanced settings.

If you are using and external audio device for playback what make/model is it?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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