Comments

johnebaker wrote on 4/14/2020, 3:38 AM

@loft

Hi

Please clarify what you are referring to, cryptic comments do not help us understand what you are asking.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

loft wrote on 4/14/2020, 11:15 AM

John,

4/15/2020
I own Samplitude pro x 4 suite upgrade, I had it since 1/29/2019, out of no were it stopped loading

I get a popup for repair hit that and then another error and that's it no load since March 30th

I've contacted tech support and received a couple emails with no solution yet

was thinking about just purchasing the full version of Samplitude 365 before the sale ended because Pro 5x is coming soon anyway. Why is it no longer listed? It's a great deal I would hate to miss out

Can you help me any of this problems

Thanks,

James

PS

On my Past message i thought you could see what I was responding to

johnebaker wrote on 4/14/2020, 1:51 PM

@loft

Hi James

. . . . purchasing the full version of Samplitude 365 before the sale ended . . . .

Thanks for the clarification - I would suggest you contact Magix Sales through here about upgrading and see if they have anything to offer.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

loft wrote on 4/14/2020, 2:25 PM

I did that a few days ago, I'll try it again, hopefully, I'll have better luck this time