Same MVP, Movie Edit Pro Plus works, Movie Studio 2022 Platinum hangs

TANYS wrote on 8/26/2022, 7:35 AM

I have been using Movie Edit Pro Plus for many years, which is very good product and still working. Today, I thought of giving it an upgrade, and thus purchased and installed Movie Studio 2022 Platinum. Demo MVP files can be opened and played, which means my installation is correct. But, problems:

(1) My biggest existing MVP, with 9 "3840x2160, 30 frames/second" MOV files inside, cannot be played. Movie Studio 2022 Platinum simply hung, I had to use Task Manager "End Task". This MVP was created with Movie Edit Pro Plus a few days ago, and it is still working with Movie Edit Pro Plus.

(2) So, I started a new project using Movie Studio 2022 Platinum, and loaded those MOV files one by one, testing to play along the way. 1st MOV file loaded, it can be played; 2nd MOV file loaded, both can be played. By the 7th MOV file, Movie Studio 2022 Platinum hung, I had to use Task Manager "End Task".

Please let me know how to proceed with diagnosis. Thank you.

Comments

johnebaker wrote on 8/26/2022, 7:55 AM

@TANYS

Hi.

Potential cause sof hanging are:

  • Movie Studio is not set up correctly for your system:

    What is your computer specification, Windows version and program versions both old and new would help, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a laptop. 

    I would suggest you put this information in your profile signature so we do not have to keep asking for it, see my Signature as an example.
     
  • The MOV file format is not supported by MMS 2022

    Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.
     
  • The graphics card drivers are not up to date
        

John EB
Forum Moderator

Last changed by johnebaker on 8/26/2022, 7:56 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

TANYS wrote on 8/26/2022, 9:11 AM

Oh, I forgot to mention something:

(3) The same MVP is opened on the same LENOVO laptop, which for Movie Edit Pro Plus (2019 product) it is working fine and for Movie Studio 2022 Platinum it is hung.

(4) Each of those 9 MOV files is 4GB in size, each about 10 minutes of video in the MVP.

I wish to mention again, that each of these MOV files can be read by Movie Studio 2022 Platinum, up to loading seven of them. So, "MOV file format is not supported by MMS 2022" and "graphics card drivers are not up to date" should be ruled out.

It is more like Movie Studio 2022 Platinum could not take the workload, not as robust as Movie Edit Pro Plus. I will go find out more about the "my signature" thing .....

AAProds wrote on 8/26/2022, 9:19 AM

@TANYS @johnebaker

The Magix Specs for MMS 2022 say that MOV import is supported; we have, however had users that have had MOVs that will not import properly. But the fact that they do import into MEP 2019, and the first couple import into 2022, suggest a different problem.

I would try changing the dropdowns in this section of File>settings>Program:

For example, put them all on your GPU, or all on your CPU and see if that helps.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

johnebaker wrote on 8/26/2022, 9:43 AM

@TANYS, @AAProds

Hi

. . . . each of these MOV files can be read by Movie Studio 2022 Platinum, up to loading seven of them. . .

Is this adding them one by one in the same order ?

Is the 7th clip you are loading from the same source of clips 1 - 6 ?

If either case does the 7th clip load into a new project on its own?

If not, a MediaInfo analysis of that clip and one that does load would help.

. . . . The Magix Specs for MMS 2022 say that MOV import is supported . . . .

It does, when the MOV files are encode h.264 video, AAC, AC3 audio encoded, however it does not support JPEG and PNG (Qt encoder) encoded video files, or those which have PCM and mp3 encoded audio without Quicktime being installed.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 8/26/2022, 2:03 PM

@johnebaker @AAProds

Hi John.

Are there not several missing or replaced effects between the 2019 version and the 2022 version which if used in @TANYS projects could cause the project to hang when opened?

Ray.

Last changed by CubeAce on 8/26/2022, 2:04 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 8/26/2022, 2:35 PM

@CubeAce,

Hi Ray

If this were the case we would be getting popup messages saying the effect file cannot be found.

We are assuming from the description @TANYS gave ie:

'I wish to mention again, that each of these MOV files can be read by Movie Studio 2022 Platinum, up to loading seven of them.'

that the crash also occurs when adding the files one by 1 - 6 load OK, no. 7 crashes the program.

@TANYS

. . . . So, "MOV file format is not supported by MMS 2022" and "graphics card drivers are not up to date" should be ruled out. . . . .

Please help us to help you, by giving the information requested - without knowing your computer specification and the MediaInfo analysis of the video clips requested we cannot rule out anything.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

TANYS wrote on 8/27/2022, 6:00 AM

Thank you all for your contributions.

First, thanks to @AAProds, but changing to your suggestion (File > Settings > Program > Device Options to "CPU") did not improve the situation, still hung. So, I leave them as original default settings, as shown in the following picture:

Next, more details for a complete picture:

(5) An action camera would typically cut a long video recording into chunks of 4GB. That is why I have 9 MOV files, all produced by the same action camera taking a long video, each having the same properties, and I store them in the same folder with the MVP file. Nevertheless, I still produced the MediaInfo as requested, for all 9 MOV files and post them in order below.

(6) Using Movie Edit Pro Plus (MEPP), I simply dragged all 9 MOV into the dashboard, and they were automatically lined up one after another. I edited the audio level, rotated 180-degree upside-down and 180-degree horizontally (i.e. effects applied). Everything was ok and is still ok now. I was hoping that upgrading to Movie Studio 2022 Platinum (MMS2022) would help in reducing some time during "export movie". But, unfortunately instead, I am experiencing problems of a more fundamental level:

(i) The MEPP MVP can be opened by MMS2022. But, as soon as the "play" button is clicked, that is the last thing that could be done -- hung. There is usually a "Preloading ...." bar (picture as shown below) which stretches about an inch and stops there forever. Task Manager would show "Not responding" (picture as shown below), and the next thing which could be done is "End Task".

(ii) It does not matter with the order of the MOV files being loaded into MMS2022. E.g. opening a new MMS2022 MVP, load MOV-9, can play; load MOV-8, can play; MOV-7, can play; and so on ...... Sometimes if I am lucky, I can reach the 7th loaded file (not necessarily MOV-7) before MMS2022 hung. The worst case was MMS2022 hung after loading the 4th MOV file. Note that there is no effects or editing being applied yet, under this scenario of "opening a new MMS2022 MVP".

(iii) I also tried opening the MVP (which was successfully produced and usable by MEPP) with MMS2022 and deleted several MOV files from it. When I reduced to about 4 or 5 MOV left, sometimes "play" can work, sometimes hung. Not that MMS2022 totally cannot play these MOV files (with effects and editing applied), but there is no fixed pattern except "more MOV files, higher chance of hanging".

Yes, the computer specification of my laptop is important. I hereby paste whatever I can obtain within my knowledge, and please please let me know what else I should provide and how/where to obtain the information (pardon me, I might not be as good as you people whereas computer specification is concerned).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

LENOVO Legion Y7000 2019
Product number: 81NS000GSB
BIOS version:BHCN42WW

Processor    Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz   2.59 GHz
Installed RAM    32.0 GB
Device ID    88EF2B4E-B6D0-4347-8FE6-CC7FAF45FA4D
Product ID    00325-81553-26674-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display

Edition    Windows 11 Home
Version    21H2
Installed on    ‎29/‎3/‎2022
OS build    22000.856
Experience    Windows Feature Experience Pack 1000.22000.856.0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you for reading thus far. Thank you all for helping.

TanYS.

===========================================================

The following is the list of 9 MOV files, followed by their respective MediaInfo:

AAProds wrote on 8/27/2022, 6:20 AM

@TANYS

First, thanks to @AAProds, but changing to your suggestion (File > Settings > Program > Device Options to "CPU") did not improve the situation, still hung. 

If the UHD630 Intel iGPU (motherboard GPU) is in those dropdowns, try selecting it. If it's not in the dropdowns, be sure to let us know.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

CubeAce wrote on 8/27/2022, 7:31 AM

@TANYS

Hi.

This one is a bit of a long shot but mentioning the lack of the blue bar running across the bottom of the editor has prompted me to think to try the following because your mov files use PCM 16 bit audio rather than aac.

Go to Windows / settings / sound / sound control panel / and check all inputs and outputs are set to no more than 24 bit 48kHz. !6 bit if things improve after but not 100%.

The MEP program settings make sure to have the wave driver selected and no more than 2 buffers to start with. Try not to go over 4098 samples and ensure Overload optimisation for realtime playback is selected.

I have often found that stuttering or lockups are often linked to audio problems in my personal experience so at least worth a try. Also make sure the movie settings reflect your files requirements.

Ray.

 

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

TANYS wrote on 8/27/2022, 7:51 AM

Hi @AAProds, There are altogether 3 options, as shown in the following screenshot.

"NVIDIA GeForce RTX 2060", the default setting, has not been working.

The other two options, "CPU" and "Microsoft WARP device" were worse -- the moment I clicked OK to set, Task Manager showed "Not responding", and I had to "End Task".

TanYS.

AAProds wrote on 8/27/2022, 8:22 AM

@johnebaker @TANYS

John, should the iGPU be showing in the hardware acceleration options?

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

emmrecs wrote on 8/27/2022, 8:43 AM

@AAProds

Clearly, not John, but yes it should be listed if it is enabled in the BIOS.

@TANYS

It seems the UHD 630 GPU is not enabled; you need to follow this advice from Lenovo support to access the BIOS and then find the setting to enable it. Once this is done and the computer rebooted, it should appear in that list of device options in MMS 2022.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

AAProds wrote on 8/27/2022, 8:47 AM

@emmrecs Thanks Jeff! I don't have any of those flash thingees in my system so was going on what I thought I had read.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

johnebaker wrote on 8/27/2022, 11:04 AM

@TANYS

Hi

. . . . LENOVO Legion Y7000 2019 . . . .

I too have a Lenovo laptop with the same iGPU UHD 630 and RTX 2060, @emmrecs has pinpointed the first action needed ie enable the UHD 630 if it is not enabled in the BIOS.

The second step is to use Lenovo Vantage, if available, to switch the 2 GPU's in to Hybrid mode as shown below.

HTH

John EB

Last changed by johnebaker on 8/27/2022, 11:05 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

TANYS wrote on 8/27/2022, 11:18 AM

@emmrecs @AAProds Sorry, but the "follow this advice" link only talks about how to access the BIOS. After accessing the BIOS, can help to advise one step further regarding what is to be changed? E.g. would there be a "UHD 630 GPU", or what selection/option? Really sorry to trouble you because I have not gotten to this level before.

Thank you.

TanYS.

johnebaker wrote on 8/27/2022, 2:22 PM

@TANYS

Hi

After further checking AFAICS, the iGPU (UHD 630) should be enabled in the BIOS by default

Check if the Hybrid mode has been disabled in Lenovo Vantage, if it has, enable it and reboot the laptop.

The UHD 630 should now be available as an option in the Device settings Import, Processing and Export options - if it is then it is usable, leave all 3 settings set to the RTX 2060.

Vantage should be installed on your laptop.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

TANYS wrote on 8/28/2022, 1:04 AM

Thank you @johnebaker.

Just to be extra cautious, may I confirm that the following circled option is the correct place to be changed?

TANYS wrote on 8/28/2022, 1:18 AM

Hi All,

For sharing of more of my current settings:

  • My "Movie Edit Pro Plus" - "Device" and "Video Mode":

  • My "Movie Studio 2022 Platinum" - "Device" and "Video Mode":

johnebaker wrote on 8/28/2022, 3:57 AM

@TANYS

Hi

The option in the left image of Lenovo Vantage you have posted is the correct one.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

TANYS wrote on 8/29/2022, 6:47 AM

@johnebaker

I tried, but:

(i) The other 3 buttons (Network Boost / Auto Close / Touchpad Lock) can be switched to the right side, but the "Hybrid Mode" button cannot be switched to the right side, it stays at where it is, which means that this option cannot be changed.

(ii) The right picture below (the help descriptions) mentions the "Hybrid Mode" as "Disable advanced GPU settings when not gaming to boost battery performance". I did not switch it to the right side, which means I did not disable the GPU settings, which mean it is still enabled and will always be enabled.