ACID CRASHING AFTER UPDATE

Amadeo-Acqua wrote on 10/30/2020, 2:54 AM

Title: 

I have Acid Pro 10, updated today and now get this exception and auto close crash

ACID Pro
Version 10.0.4 (Build 29) 64-bit
Exception 0xC0000005 (access violation) READ:0xFFFFFFFFFFFFFFFF IP:0x0000000008CA3C15
In Module 'sfvstwrap.dll' at Address 0x0000000008AA0000 + 0x0000000000203C15
Thread: GUI ID=0x6B34 Stack=

I Tried an uninstall and reinstall but it didn't work. I've lost a day of $$$ due to this bad update =( Anyone know what going on and how to fix???

Comments

Former user wrote on 10/30/2020, 3:14 AM

I have Acid Pro 10, updated today and now get this exception and auto close crash

ACID Pro
Version 10.0.4 (Build 29) 64-bit
Exception 0xC0000005 (access violation) READ:0xFFFFFFFFFFFFFFFF IP:0x0000000008CA3C15
In Module 'sfvstwrap.dll' at Address 0x0000000008AA0000 + 0x0000000000203C15
Thread: GUI ID=0x6B34 Stack=

I Tried an uninstall and reinstall but it didn't work. I've lost a day of $$$ due to this bad update =( Anyone know what going on and how to fix???

I just updated and so far its ok but seeing these comments on the errors generated by the update are scaring me a little. I am going to install this on my main studio machine tomorrow and will find out if I am in for a surprise myself. I just thanked magix for what they fixed in this update but I hope I don't run into any problems. I just commented on someone else's post that if they can somehow re-install the previous version, don't say Yes to the update and choose "update later"

John-Carr wrote on 11/12/2020, 7:10 PM

I have the same problem, thank you for the fix, i only needed to follow your suggestion number 4: go to the program main folder, find acid and select run as Administrator. It seems i can only open a project by first going to the main folder, in my pc which is C:\Program Files\ACID\ACID Pro 10.0 - open Acid Pro 10 then go to file/open and search for my acid project, so far this seems to work. ps. I was using Acid pro 7 for a long time and it was very stable since upgrading to Acid 10 i have to say that it crashes every day. I hope they can fix these crash problems because as it is its unusable and certainly can not be trusted as a LIVE daw option. UPDATE ! This fix is not working !! I remember this kind of memory error when i was working as a computer tech in a University, the only solution was to format and reinstall but was not 100% safe. Goodbye !