Comments

PATIENT-X wrote on 1/28/2022, 8:48 AM

@oleksandr-k

Hello, Welcome

This is a user to user public forum, so therefore your issue cannot be fixed unless you contact support by using the guidance here.

Stephen

Forum Moderator

Last changed by PATIENT-X on 1/28/2022, 8:52 AM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard

 

 

oleksandr-k wrote on 1/28/2022, 8:54 AM

@oleksandr-k

Hello, Welcome

This is a user to user public forum, so therefore your issue cannot be fixed unless you contact support or read this post here.

Stephen

Forum Moderator

Thank you
The information about how to contact support is hidden. Very strange practice, I think

browj2 wrote on 1/28/2022, 9:40 AM

@oleksandr-k

Hi,

The information about how to contact support is hidden. Very strange practice, I think

No, it's not hidden. Click on Support at the top of the forum and follow it through to the end where you complete the form for the ticket. Always select Ask Support and always do what is asked.

If you can't get there, show us where you get stuck.

Are you aware that there is a forum just for Xara at TalkGraphics? You should join.

Are you using Xara Designer Pro X or Xara Photo & Graphics Designer?

John CB

Last changed by browj2 on 1/28/2022, 9:41 AM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2024 with MM2023 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

oleksandr-k wrote on 1/28/2022, 2:07 PM

Xara Photo & Graphics Designer
Finally, I find how to create the support request. Thank you

PATIENT-X wrote on 1/28/2022, 2:09 PM

@oleksandr-k

Hi

Glad you got it sorted out.

Stephen

Forum Moderator

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard