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oleg-kostenko wrote on 8/18/2023, 7:00 PM

I have purchased Movie Studio Platinum in 2018, and now I want to reinstall it on my new laptop. I have my product's serial number. However, when I go into my Magix account the product is not in my registered products list, and when I try to use the serial number it says that it has already been used/ I definitely used the same email in 2018. How do I reinstall my Vegas Studio?

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emmrecs wrote on 8/19/2023, 3:25 AM

@oleg-kostenko

Welcome to the Magix user to user forums.

I think you have Movie Studio version 17 or earlier. Is that correct?

If so, please read this pinned post and follow the advice given there.

If not, and your product is Movie Studio version 18 or later, you need to email infoservice@magix.net and ask for their help in resolving this problem.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam