Comments

emmrecs wrote on 10/16/2023, 3:39 AM

@ken-sannar 

Welcome to the Magix user to user forums.

All requests for refunds are handled by email to infoservice@magix.net.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

ken-sannar wrote on 10/16/2023, 5:12 PM

They only speak German ??? How am I supposed to get any kinda of support ?

SP. wrote on 10/16/2023, 5:25 PM

@ken-sannar They will answer also in English. It might be that the automatic response e-mail is in German. I recommend translating other languages with DeepL.com or Google Translator. Both give good results.