refund

hong-seongnam wrote on 9/20/2022, 5:22 AM

I don't use the program, but the payment has been made. I don't need to use it, but I want a refund on the payment.

Comments

SP. wrote on 9/20/2022, 5:36 AM

@hong-seongnam You can contact sales support at infoservice@magix.net

emmrecs wrote on 9/20/2022, 9:47 AM

In addition to what @SP. has written; exactly which Magix program are you asking about? Is it a recent purchase? If so, you may be eligible for a refund.

Or is this a subscription you wish to end? If so, you should check carefully the Terms and Conditions since cancellation of a subscription can take some days to action and any refund is highly unlikely I think.

Jeff
Forum Moderator