Refund

Etienne-Sandr-Chardonnal wrote on 5/19/2021, 7:32 AM

Hi,

I just purchased Music Maker, and it does not meet my needs, as it can't automate custom parameters of external VST plugins.

I tried to ask a refund to the customer support, but the website ends up with "Your request could not be saved"

What should I do?

Thanks

Comments

SP. wrote on 5/19/2021, 7:35 AM

@Etienne-Sandr-Chardonnal If you bought Music Maker directly from Magix you can contact shop@magix.net or infoservice@magix.net.

If you need automation you can also check the demo version of Samplitude or Samplitude Music Studio.

Etienne-Sandr-Chardonnal wrote on 5/19/2021, 7:40 AM

Thanks for your reply!

browj2 wrote on 5/20/2021, 7:07 AM

I just purchased Music Maker

I'm surprised because Music Maker is free.

Graham-Hawker wrote on 5/20/2021, 7:25 AM

@Etienne-Sandr-Chardonnal

I just purchased Music Maker

I'm surprised because Music Maker is free.

Yes but we all know what they mean. We only need to be pedantic if we need to know what edition people have bought.