PSD Thumbnails Are Upside Down

AAProds wrote on 9/16/2020, 12:10 AM

In the media pool and on the timeline, all my PSDs thumbnails are upside down. The actual image is the right way up in the Preview monitor and when exported.

Anybody else finding this?

MEP 19.0.2.58.

Comments

johnebaker wrote on 9/16/2020, 7:50 AM

@AAProds

Hi Alwyn

Can share an image that does this so we can test.

John EB

AAProds wrote on 9/16/2020, 9:10 AM

@johnebaker

Here you go, John.

https://www.dropbox.com/s/ehgol1d1egwbd41/NJ3%20plus%20dots%20colour%20300.psd?dl=0

(forum won't accept PSDs).

CubeAce wrote on 9/16/2020, 11:59 AM

Hi Alwyn.

Works at my end.

Ray.

AAProds wrote on 9/16/2020, 12:55 PM

@CubeAce @johnebaker

Crazy man! 😲

johnebaker wrote on 9/16/2020, 12:59 PM

@AAProds

Hi Alwyn

Works OK in MEP 2021 also checked in 2016 and it also is fine.

When I use the Preview option in PSP X9 the image is the correct way up.

Do you have an addon for Windows File Explorer installed to preview PSD images?

John EB

AAProds wrote on 9/16/2020, 1:39 PM

@johnebaker @CubeAce

Gday John, Sage Thumbs (which just updated itself, but didn't fix the MEP problem). I've checked other programs: Picasa, Photoshop, Xara PGD all show the thumbnails up the right way (as does Windows Explorer, of course).

As Maverick says: "One of life's mysteries, Sir".

CubeAce wrote on 9/16/2020, 2:17 PM

@AAProds

Hi Alwyn.

In explorer All I see is the normal Photoshop psd icon. I can only see what it is in either Photoshop (or associated Adobe product) and MEP /VPX. I'm assuming you have something that shows the images in explorer. Could it be that causing the problems within MEP?

I can see the file is quite small (Smaller than any of my psd files by some margin) but what other benefit do you have over using a psd file over say a gif?

Ray.

AAProds wrote on 9/16/2020, 2:39 PM

@CubeAce

Gday Ray, yes, I'm using Sage Thumbs to show my PSDs in Windows Explorer.

I'm constantly fiddling with those types of images (changing the text or image bits) and as you know PSD is lossless and layered. The best part is MEP and Xara accept them natively, so I don't have to flatten them every when I want to use them.

CubeAce wrote on 9/16/2020, 4:01 PM

@AAProds

Hi Alwyn.

So my guess would be if you alter one of those files in Photoshop, somehow after the alteration, Sage is reading the resulting file wrong or adding a tag that then makes MEP show its orientation wrong. Like having two sets of conflicting instruction sets.

Ray.

AAProds wrote on 9/16/2020, 4:14 PM

@CubeAce

Thanks Ray, MEP is the only image program that I have found that gets it wrong. There's a message there.

johnebaker wrote on 9/16/2020, 6:10 PM

@AAProds

Hi Alwyn

What version of Photoshop are you using - the file metatdata indicates Photoshop 2.5.

John EB

AAProds wrote on 9/17/2020, 2:47 AM

@johnebaker

Gday John,

What version of Photoshop are you using

Oldie but a goody: Photoshop Elements 2.0! Got it with MEP 2004 on my then new computer. Lots of water under the bridge since then!

Just tried with Photoshop CS2 (I created a brand new PSD using another image) and have the same issue: thumbnail's still upside down.