Programme keeps freezing when putting in new video clips

lighthope wrote on 10/27/2023, 12:50 PM

Programme randomly freezes when dropping in new clips. Doesn't matter what format the clip is in. mp4 or wmv.

Freezing is inconsistent. But about half the time, it will freeze and I have to cntl-alt-delete to get out of it.

Just started after the last update.

Magix Movie Studio 2024 Suite

Version 23.0.1.180 (UDP3)

Comments

Former user wrote on 10/28/2023, 7:33 AM

@lighthope Hi, can you click your icon at the top of this page - My Profile & fill in your Signature with the full name of your CPU, GPU & amount of RAM, also inc the Windows & Magix version, this will then show at the bottom of your comments,

lizjune wrote on 2/8/2024, 2:19 AM

Hi, I am having the same problem. Every time I add a new video it freezes. This is very frustrating.

emmrecs wrote on 2/8/2024, 4:18 AM

@lizjune

Welcome to the Magix user to user forums.

As a first step, please read the post directly above yours and give us the information requested there.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam