program will not load

rob-r wrote on 4/27/2020, 5:44 PM

Hello,

I am hoping someone might assist as this seems to be the only option for resolution and solution.

I have a version of ME Pro 15 that I purchased 10 years ago and have not used it, well, let's just say several laptops ago. I have just installed it on my Acer E15, i5 and cannot find it in the program search, cannot get it to load from program files. Uninstalled, installed. Nothing in the knowledge base.

Any suggestion?

Comments

emmrecs wrote on 4/28/2020, 4:11 AM

@rob-r

Welcome to the Magix forums.

You originally posted this to the Off Topic area but seem to be asking about Movie Edit Pro. Hence, I have moved it. If that is not correct, please let us know.

Assuming that you now have a Win 10 machine I would guess that your version of MEP is not compatible with that OS and so cannot be properly installed or run.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

rob-r wrote on 4/28/2020, 9:51 AM

Thank you for your response. So that is it, I paid for this product, albeit a while ago, now is too out of date to use? Can I not get a license update without purchasing a whole new license?

johnebaker wrote on 4/28/2020, 10:31 AM

@rob-r

Hi

. . . . I paid for this product, albeit a while ago, now is too out of date to use? . . . .

It is very out of date as far as Windows 10 is concerned - Windows 10 is internally a very different operating system than that for which MEP 15 was certified (Windows 2000, XP and Vista).

. . . . Can I not get a license update without purchasing a whole new license . . . . .

IMHO after 10 years - no.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

rob-r wrote on 4/28/2020, 11:05 AM

thank you