Comments

SP. wrote on 2/6/2022, 8:13 AM

@Yuliya You can reset the program settings by deleting the MusicMaker.ini file in the folder C:\Users\YourUserName\AppData\Roaming\MAGIX\mm30. Maybe this will help.

jluki wrote on 2/7/2022, 5:08 AM

Same problem here, using Win 11. Deleting MusicMaker.ini file does not help.

browj2 wrote on 2/7/2022, 7:13 AM

@jluki @Yuliya

Hi,

Did you give at least a minute to log you in?

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

jluki wrote on 2/7/2022, 7:44 AM

I cannot log into the store. It freezes immediatly.

Johnny-Au wrote on 3/3/2022, 6:34 AM

Launch the program, then close the store tab on the right. It works for me.

SP. wrote on 3/3/2022, 6:58 AM

The freezing problem is caused by technical changes inside the program beginning with the new update version 44. Contact customer service at infoservice@magix.net to and ask for a patch to solve the freezing problem. They will give it out to users so you don't need to wait until the next official patch arrives.

jluki wrote on 3/12/2022, 7:25 AM

Installing lastest Musik Maker version and changing the Anti Virus provider resolved my issues