Hello Ray. Sorry, Windows 11- and it's all up to date.

Yes I have seen the Support page and as I said I have followed the instructions re C++ but the problem remains.

@PETER-CLARKE, @CubeAce

Hi

Try re-installing the full 'Microsoft Visual Studio 2015, 2017, 2019, and 2022' redistributable packages for both the x86 and x64 versions from here.

HTH

John EB
Forum Moderator

Thank you John. Already done that...... problem remains. I assume that this is a Movie Studio problem as Adobe Premiere still runs okay. I have also reinstalled MS and again problem remains.

Having the same problem, is there a solution to this?

At last a solution to the problem I was having. After a VERY long process of elimination Name of magix personnel removed, in line with Community rules from Magix came up with the answer. I use an Olympus camera and shoot in RAW and JPEG. If you try and open any file with both Olympus RAW (ORF) and JPEG files the programme crashes. Once you put the RAW and JPEG into separate folders and just open the JPEG files then the programme is okay. Hope that this might help someone.

@PETER-CLARKE

Thank you for the update and the solution to your problem.

The fact that you are apparently running Movie Studio will have suggested to users that you are inserting video files. It seems you are actually using still images.

In which case, yes MS would "throw a hissy fit" at those RAW images! I don't think ANY video editing package could open and use them!

Happy editing!

Jeff
Forum Moderator

@PETER-CLARKE @emmrecs

Hi Guys.

I find this interesting as I can import and use my Nikon raw files along with jpegs from the same folder although there is no actual benefit and possibly a few downsides in doing so. First the raw files are much larger data wise and have no additional readable exif data that MEP/ MMS could use beyond the basic editing of images within the program, so using them just increases ram usage and possibly needs more processing during export than a jpeg would.

Hi Peter.

My raw files that I take are always 14 bit uncompressed and full frame. Do you shoot compressed raw? I'm wondering why the difference in the programs' handling of the raw files.

You can see in the right hand image that it states. Import Module............RAW image import.

To be clear, I would normally convert a raw file to jpeg first and use that as I think using raw files would slow down export times and there is no benefit on the additional processing side.

[Edit]

One other thought. I have the Nikon NEF raw codec on my system that allows Nikon raw file thumbnails to be displayed in Windows Explorer. Every raw file has a small embedded jpeg file embedded into it so the editor could be using that rather than the raw file itself, in which case the file in use would be a lower quality than using a converted or in camera taken jpeg.

If you don't have the Olympus equivalent codec on your system (if there is one) that could also be a reason why you can't do this.

Ray.

Hello Ray. As I said I shoot RAW and JPEG and they end up in one file when downloaded. Only use a separate JPEG file when I've processed the RAW file. The problem only arose when I wanted to quickly edit a video file which was also in the downloaded file. As soon as I clicked on the file the programme crashed. I did not try to load a ORF file.

Now, what IS interesting is that Movie Studio 2022 does not crash when I click on the file containing different formats? I can select the video file and work on that without a problem. Also, Adobe Premiere doesn't have a problem with opening an image within the same file. Windows Explorer allows RAW thumbnails as does Faststone Image Viewer so the computer is happy with the Olympus ORF RAW files. Seems like it's only MS2023 which is why it's taken a long time to figure out what's going on.

I note Jeff's comments but my videos are made up of video and stills. I would never try and add a RAW file, it's just that the RAW file happens to be in a file which also contains JPEG and video. I'll just have to separate the files before I start. The question remains, why does MS2023 crash but MS2022 and 2017 does not? And, what will 2024 do?

@PETER-CLARKE

Hi Peter.

The one thing I have noticed over the few years I've used MEP / MMS / VPX, is as well as the 'upgraded abilities' that some other abilities go quietly missing that were never really mentioned as being able to do. One such 'feature' that I could use that wasn't mentioned was importing aac sound files. As I get a separate aac file when shooting at 120fps, it was useful to sync back a sound track to the slowed down footage. Another I can still use (In MEP 2022) that isn't mentioned anywhere as far as I know is the ability to import Adobe PSD files that I find useful. I can't be sure but I think at one time MEP also handled Windows media files. (I know VPX still does (I think)). Some transitions have also gone missing with upgrades as have some effects abilities. Just opening an old project in a newer editor often gives me 'The plugin XXX cannot be found'. Oh well.

I know we lost Dolby surround and now I'm beginning to think this was a move from Dolby so as to be able to introduce the much more recent and expensive ATMOS system into the sound arena but I can't be sure about that as the rollout at present is to only to programs like Pro-tools and the initial cost of the layout is huge.

I'm not sure what surprises are in store for MMS 2024 and not keen to be one of the first to find out, yet.

As for your file formats, a raw file that contains video? I thought Olympus cameras shot video in AVCHD / AVI or MOV formats. I know a few cameras shoot a raw version of video but was not aware of Olympus doing it.

If you like I can give a link to one of my raw files to see if it can be loaded on your 2023 copy.

Ray.

Sorry if I've mislead you Ray. Olympus video files are MOV format and I've not had any problem with those. Only if they are in the same folder as RAW (ORF) files. I've had a lot of problems with Vegas/Movie Maker programmes in the past and it might be time to move on. Trouble is, is anything else out there more stable?

@PETER-CLARKE

Hi Peter.

I often look at other program forums when I get time, at least those that have them (not all of them do) and judging by the posts on the ones I look at I have concluded that there are not that many if any that are more stable. Those that are tend to be less capable in their flexibility or more limited to the resolutions available. I used to like the look of the Avid offering but that seems to have gone to pot recently (IMHO). Also I'm not as keen on the workflow of many but a lot depends on the individuals needs so I would feel presumptuous at any recommendation as my own preferences may be vastly different to anyone else's.

I also feel slightly biased at this point as when I first got into video editing MEP was my first editor to try, and the workflow was so intuitive for me personally that every other trial version I tried felt like trying to learn a new language let alone a new program. I'm more experienced now but still find I don't have to think about how to do things in MMS / VPX or have to look at a tutorial to figure out a technique or effect.

There are a few things in the Vegas line-up of programs that do better or have more options for me than VPX or MMS in the way some plugins have more control but it is less stable on my system and one reason I am less inclined to upgrade as my system is getting less useful power wise (GPU).

It still copes but not as well as it once did and I have more pressing things to spend money on right now than thinking of a new system to cope with a newer version. For me personally, a new version would have to have something more than the ability to use a new codec to temp me as it is really only useful for streaming or saving disk space which is less of an issue for me. Really looking at the specs of the new versions doesn't give me much in the way of new capabilities that I would use...Yet.

Ray.