Comments

johnebaker wrote on 10/21/2020, 3:43 PM

@Robert-Cosmar

Hi and welcome to the forum.

. . . . Your program is unstable in windows 10 . . . .

Please note this is a user to user forum not Magix Support, therefore it is not our program, everyone here are users like your self.

Video Sound Cleaning Lab (VSCL) works fine for me on Windows 10 2004, so to be able to help with the issue we need more information - please remember that we cannot see what is happening on your computer:

  1. Computer specification and Windows version - see this topic for details of what is required.
     
  2. Program version number.
     
  3. What audio file format are you loading into VSCL.
     
  4. A description of what you are doing that make VSCL crash eg are you using the program as a stand-alone, or launching it from another Magix program.

John EB
Forum Moderator

Last changed by johnebaker on 10/21/2020, 3:43 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.