Comments

johnebaker wrote on 10/9/2022, 10:30 AM

@Ronald-Hughes

Hi

Where did you purchase the software from, eg Magix through their website or a 3rd party site/retailer?

If you purchased direct from Magix, then you should have received an confirmation email which includes your serial number and download links, do check your email Spam as the email does occassionally end up there.

If you purchased from a 3rd party retailer, such as BestBuy, you should have a Voucher/coupon code which you redeem here - you will then receive an email as above. If you cannot redeem the voucher then you need to take this up with the retailer.

If neither of the above then contact Magix by email to: infoservice@magix.net

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.