Comments

johnebaker wrote on 11/21/2017, 12:11 PM

Hi

What is the full error message that appears?

Did you re-install following this procedure?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

michael-kugele wrote on 11/21/2017, 12:29 PM

Hi , John, there are 2 reludynMFCVc12dll programs not working. the content goes to 0 Kb after install

johnebaker wrote on 11/21/2017, 12:40 PM

Hi

Thanks for the quick response, can you post a screen shot of the error message, part of the name of the DLL would indicate that it is a Microsoft Foundation Class Visual C++ error.

Are you getting similar error messages with any other programs?

Was Music Maker working and then suddenly stopped working?

If so what changed on the computer eg if you are on Windows 10, has it just updated to Windows 10 1709 Fall Creators Edition?

Thanks

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

michael-kugele wrote on 11/21/2017, 1:36 PM

Hi , first thank You for Your help . sorry im slowly new in business was on ya link could not read no printer - cant screenshot dunno error says invalid pic first was vista coop then mx gesturedll mm worked for3 months-problem only if start mm

michael-kugele wrote on 11/21/2017, 1:51 PM

update 1709 is just running

johnebaker wrote on 11/21/2017, 2:43 PM

Hi

. . . . update 1709 is just running . . .

I am just fixing similar issues with the 1709 update on another PC, once the upgrade is complete, I think you may have to re-install MMM - use this procedure to get a clean install and check your system is OK.

HTH

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

guy-denning wrote on 11/21/2017, 7:07 PM

Hi

. . . . update 1709 is just running . . .

I am just fixing similar issues with the 1709 update on another PC, once the upgrade is complete, I think you may have to re-install MMM - use this procedure to get a clean install and check your system is OK.

HTH

John EB

 

 


Cheers for all that research - but I followed the whole shebang and I'm still stuck with a u/s Music Maker after installing it today. I had the free version and it stopped working a couple of days ago. I now reckon it's the Windows update... (after I paid for a updated Music Maker!). Any other suggestions to get the software working? You're clearly more techy than me! It starts up but no response on any function (you can choose sample loops but get no sound, you can press 'play' on the demo song but no action or sound, keyboard is visually working but no sound...)

emmrecs wrote on 11/22/2017, 4:00 AM

@guy-denning

(you can choose sample loops but get no sound, you can press 'play' on the demo song but no action or sound, keyboard is visually working but no sound...)

This very strongly suggests that you do not have the correct audio driver selected on the Audio/MIDI page.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

guy-denning wrote on 11/22/2017, 4:19 AM

Cheers Jeff. After a lot of digging around on the Magix site regarding this issue it seems to be resolved. Thanks for your useful pointer!