Comments

johnebaker wrote on 12/12/2015, 12:55 PM

Hi

More information is needed:

Can you post the setion of the error log from the line that starts with the date and time to and including the errorfor tha last attempt at burning.  Note do not post the entire log file - it may contain many successful burns - we need only the failed one.

The log file dbk.log is located in

C:\Users\UserName\AppData\Roaming\MAGIX\Program version\

where    UserName= the name you logon to your computer

and       Program version = the name of the program

 

John EB

 

Last changed by johnebaker on 12/12/2015, 12:56 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

MikeP1945 wrote on 12/12/2015, 3:09 PM

 

Hi John

 

Thanks for your interest hope this Log is what you require ? as I am new to this system

 

Thanks again

Mikep1945

7/09/2015 16:44:26.859:   DLLAV32.DLL loaded, all entry points available
07/09/2015 16:44:26.875:   AVSDK MsgCbFunc registered
07/09/2015 16:44:26.875:   AVSDK: StatCbFunc registered
07/09/2015 16:44:26.937:   AVSDK Version 11.0.238
07/09/2015 16:44:26.937:   ------------ Reading Device Info ----------------
07/09/2015 16:44:26.937:   AVSDK: 1 device(s) found
07/09/2015 16:44:26.953:   BurnSupport: 1 device(s) found
07/09/2015 16:44:26.953:   Adapter=2  ID=0  LUN=0   D:ASUS DRW-20B1LT Revision:1.00
07/09/2015 16:44:26.953:   BurnSupport: 1 record device(s) available
07/09/2015 16:44:26.953:   BurnSupport: D: ASUS DRW-20B1LT Rev. 1.00
07/09/2015 16:44:26.953:   ------------ done ----------------

-------------------------- 07/02/2005 23:02:12 --------------------------

07/02/2005 23:02:12.750:   DLLAV32.DLL loaded, all entry points available
07/02/2005 23:02:12.765:   AVSDK MsgCbFunc registered
07/02/2005 23:02:12.765:   AVSDK: StatCbFunc registered
07/02/2005 23:02:12.953:   AVSDK Version 11.0.238
07/02/2005 23:02:12.953:   ------------ Reading Device Info ----------------
07/02/2005 23:02:12.953:   AVSDK: 1 device(s) found
07/02/2005 23:02:12.953:   BurnSupport: 1 device(s) found
07/02/2005 23:02:12.953:   Adapter=2  ID=0  LUN=0   D:ASUS DRW-20B1LT Revision:1.00
07/02/2005 23:02:12.953:   BurnSupport: 1 record device(s) available
07/02/2005 23:02:12.953:   BurnSupport: D: ASUS DRW-20B1LT Rev. 1.00
07/02/2005 23:02:12.953:   ------------ done ----------------
07/02/2005 23:02:13.218:   setting no speed limit
07/02/2005 23:02:13.218:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
07/02/2005 23:09:37.125:   setting no speed limit

-------------------------- 08/02/2005 00:21:22 --------------------------

08/02/2005 00:21:22.671:   DLLAV32.DLL loaded, all entry points available
08/02/2005 00:21:22.687:   AVSDK MsgCbFunc registered
08/02/2005 00:21:22.687:   AVSDK: StatCbFunc registered
08/02/2005 00:21:32.687:   AVSDK Version 11.0.238
08/02/2005 00:21:32.687:   ------------ Reading Device Info ----------------
08/02/2005 00:21:32.687:   AVSDK: 1 device(s) found
08/02/2005 00:21:32.687:   BurnSupport: 1 device(s) found
08/02/2005 00:21:32.687:   Adapter=2  ID=0  LUN=0   D:ASUS DRW-20B1LT Revision:1.00
08/02/2005 00:21:32.687:   BurnSupport: 1 record device(s) available
08/02/2005 00:21:32.687:   BurnSupport: D: ASUS DRW-20B1LT Rev. 1.00
08/02/2005 00:21:32.687:   ------------ done ----------------
08/02/2005 00:21:32.968:   setting no speed limit
08/02/2005 00:21:32.968:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
08/02/2005 00:23:54.593:   setting no speed limit
08/02/2005 00:24:16.015:   setting no speed limit
08/02/2005 00:24:30.703:   setting no speed limit
08/02/2005 00:25:10.578:   setting no speed limit

-------------------------- 08/02/2005 00:39:56 --------------------------

08/02/2005 00:39:56.062:   DLLAV32.DLL loaded, all entry points available
08/02/2005 00:39:56.062:   AVSDK MsgCbFunc registered
08/02/2005 00:39:56.062:   AVSDK: StatCbFunc registered
08/02/2005 00:39:56.203:   AVSDK Version 11.0.238
08/02/2005 00:39:56.203:   ------------ Reading Device Info ----------------
08/02/2005 00:39:56.203:   AVSDK: 1 device(s) found
08/02/2005 00:39:56.203:   BurnSupport: 1 device(s) found
08/02/2005 00:39:56.203:   Adapter=2  ID=0  LUN=0   D:ASUS DRW-20B1LT Revision:1.00
08/02/2005 00:39:56.203:   BurnSupport: 1 record device(s) available
08/02/2005 00:39:56.203:   BurnSupport: D: ASUS DRW-20B1LT Rev. 1.00
08/02/2005 00:39:56.203:   ------------ done ----------------
08/02/2005 00:39:56.421:   setting no speed limit
08/02/2005 00:39:56.421:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
08/02/2005 00:40:31.250:   setting no speed limit

-------------------------- 08/02/2005 04:00:53 --------------------------

08/02/2005 04:00:53.453:   DLLAV32.DLL loaded, all entry points available
08/02/2005 04:00:53.453:   AVSDK MsgCbFunc registered
08/02/2005 04:00:53.453:   AVSDK: StatCbFunc registered
08/02/2005 04:01:04.046:   AVSDK Version 11.0.238
08/02/2005 04:01:04.046:   ------------ Reading Device Info ----------------
08/02/2005 04:01:04.046:   AVSDK: 1 device(s) found
08/02/2005 04:01:04.046:   BurnSupport: 1 device(s) found
08/02/2005 04:01:04.046:   Adapter=2  ID=0  LUN=0   D:ASUS DRW-20B1LT Revision:1.00
08/02/2005 04:01:04.046:   BurnSupport: 1 record device(s) available
08/02/2005 04:01:04.046:   BurnSupport: D: ASUS DRW-20B1LT Rev. 1.00
08/02/2005 04:01:04.046:   ------------ done ----------------
08/02/2005 04:01:04.328:   setting no speed limit
08/02/2005 04:01:04.328:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
08/02/2005 04:03:52.265:   setting no speed limit
08/02/2005 04:04:58.359:   setting no speed limit
08/02/2005 04:05:58.640:   setting no speed limit
08/02/2005 04:06:48.078:   setting no speed limit

-------------------------- 08/02/2005 18:04:00 --------------------------

08/02/2005 18:04:00.625:   DLLAV32.DLL loaded, all entry points available
08/02/2005 18:04:00.625:   AVSDK MsgCbFunc registered
08/02/2005 18:04:00.625:   AVSDK: StatCbFunc registered
08/02/2005 18:04:00.687:   AVSDK Version 11.0.238
08/02/2005 18:04:00.687:   ------------ Reading Device Info ----------------
08/02/2005 18:04:00.687:   AVSDK: 1 device(s) found
08/02/2005 18:04:00.703:   BurnSupport: 1 device(s) found
08/02/2005 18:04:00.703:   Adapter=2  ID=0  LUN=0   D:ASUS DRW-20B1LT Revision:1.00
08/02/2005 18:04:00.703:   BurnSupport: 1 record device(s) available
08/02/2005 18:04:00.703:   BurnSupport: D: ASUS DRW-20B1LT Rev. 1.00
08/02/2005 18:04:00.703:   ------------ done ----------------
08/02/2005 18:04:00.984:   setting no speed limit
08/02/2005 18:04:00.984:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
08/02/2005 18:04:01.046:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/02)
08/02/2005 18:04:01.046:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
08/02/2005 18:04:01.046:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
08/02/2005 18:05:00.078:   WM_DEVICECHANGE( VOLUMECHANGE ) for drive d:
08/02/2005 18:05:00.078:    DEVICE ARRIVED
08/02/2005 18:07:32.562:   setting no speed limit
08/02/2005 18:08:28.296:   setting no speed limit

-------------------------- 08/02/2005 18:42:39 --------------------------

08/02/2005 18:42:39.671:   DLLAV32.DLL loaded, all entry points available
08/02/2005 18:42:39.671:   AVSDK MsgCbFunc registered
08/02/2005 18:42:39.671:   AVSDK: StatCbFunc registered
08/02/2005 18:42:39.750:   AVSDK Version 11.0.238
08/02/2005 18:42:39.750:   ------------ Reading Device Info ----------------
08/02/2005 18:42:39.750:   AVSDK: 1 device(s) found
08/02/2005 18:42:39.765:   BurnSupport: 1 device(s) found
08/02/2005 18:42:39.765:   Adapter=2  ID=0  LUN=0   D:ASUS DRW-20B1LT Revision:1.00
08/02/2005 18:42:39.765:   BurnSupport: 1 record device(s) available
08/02/2005 18:42:39.765:   BurnSupport: D: ASUS DRW-20B1LT Rev. 1.00

johnebaker wrote on 12/12/2015, 5:48 PM

Hi

Thanks for the log file.

The clock setting on your computer appears to be way out - it appears to have stepped back over 10 years !

The error 16 is occurring before any video gets rendered therefore there are three possibilities:

  1. The ASUS burner is faulty
     
  2. The burner firmware need updating

    or  - and the more likely
     
  3.  MEP 2015 burn routines do not recognise or set it up correctly. 

Try updating the Burn routines with those available here  - you may have to login with your username and password.

Updating the burner firmware is a last resort option to try unless ASUS say otherwise.

Tip: to save money and creating coasters use rewriteable discs DVD-RW or BD-RE for your initial burns and testing, copy / burn to permanent disc and then re-use the rewriteables.

HTH

John EB

Last changed by johnebaker on 12/12/2015, 9:21 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

MikeP1945 wrote on 12/13/2015, 2:57 AM

Hi John

Thanks for response,yes the computers time was wrong as it had not been used for sometime ,possibly 2 years ? so I had to reset date.

With regard to updating the burn routine ,I tried to open the translation page in English (currently in German ,I think) but it comes up ' page not available in English ' Help ??

 

Thanks

MikeP1945 wrote on 12/15/2015, 2:15 PM

With regard to updating the burn routine ,I tried to open the translation page in English (currently in German ,I think) but it comes up ' page not available in English ' Help ??

 

Thanks

johnebaker wrote on 12/15/2015, 5:38 PM

HI

It looks like the original file I pointed to has been removed or renamed to the standard convention used for versioning.

Try this link. 

HTH

John EB

Last changed by johnebaker on 12/15/2015, 5:38 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

MikeP1945 wrote on 12/16/2015, 3:02 PM

Hi John

Managed to activate the burn routines ,however it has no effect ,still getting the message Burning was aborted Error Encoding Movie Encoding Failed: ??

What do you advise

Thanks

 

MikeP1945 wrote on 12/19/2015, 3:46 AM

Managed to activate the burn routines ,however it has no effect ,still getting the message Burning was aborted Error Encoding Movie Encoding Failed: ?? considering replacing the Burner as last resort

What do you advise

Thanks
 

johnebaker wrote on 12/19/2015, 3:53 AM

Hi

Can you successfully create an ISO image if you use the Image Recorder option, instead of the DVD burner, in the Burn dialog ?

John EB

Last changed by johnebaker on 12/19/2015, 3:53 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

MikeP1945 wrote on 12/19/2015, 4:34 AM

When I try to this l get message " problem copying .....Windows encountered a problem when trying to copy this file ....what do you want Windows to do?

MP

MikeP1945 wrote on 12/19/2015, 5:21 AM

I also tried what you suggested ie using the image record option and I get the message as before Burning was aborted Error Encoding 

MP

johnebaker wrote on 12/19/2015, 9:02 AM

Hi

Can you post the section of the error log for this attempt please.

Do you have any all-in-one codec packs eg K-Lite etc installed?

John EB

Last changed by johnebaker on 12/19/2015, 9:03 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.