Problem activating

john-doe wrote on 5/10/2021, 1:27 AM

Problem whit activation music maker, I Got serial number P3-Removed by Moderator... If open program and trying activate nothing happen, when go to create activation code and trying wrote computer ID still nothing happen, its only - error activating pls trying pater. My ID its Removed by Moderator When trying acctivate via dialogue window at softwear show error code 14 . Pls help or find some solution.

Comments

johnebaker wrote on 5/10/2021, 3:28 AM

@john-doe

This is a public user to user forum not Magix Support

Please do not post serial numbers, order numbers of other private information - it is the quickest way of losing your product.

Error code 14 during a MAGIX product activation, means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition.

Check which program you have installed is what you ordered.

John EB
Forum Moderator

john-doe wrote on 5/10/2021, 8:41 AM

first I buy code , second download softwear - what its wrong - if I have wrong program pls give me properly version

johnebaker wrote on 5/10/2021, 8:51 AM

@john-doe

We cannot give you the correct program - as I said above this is a user to user forum.

If you purchased the program direct from Magix your serial number and a download link to the software you purchased are in the confirmation email you will have received.

. . . . first I buy code . . . .

Where did you buy this from?

John EB

john-doe wrote on 5/10/2021, 9:25 AM

again - how can you not help? I buy a key on your website - then I download softwear - and it turns out that one of them does not match - then how do I find a matching program for the key ???? - two - enter the key on his account on his web account - I enter the system ID (legal) and there is an error - what is -? should I understand that I paid for the non-working code and downloaded the incompatible program ??? please answer or refer me to the person who will give me the answer .... something else - from the downloaded program you cannot log into the account on your website - the update is downloaded and nothing happens. Strange

emmrecs wrote on 5/10/2021, 1:49 PM

@john-doe

Please re-read very carefully what @johnebaker wrote in his earlier reply to you.

These are user to user forums, there are no Magix staff here and you did not buy anything from our website, we don't have one!

As John says Error code 14 during a MAGIX product activation, means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition.

What is the exact address of whichever website you bought the product from? Please quote the full address here. If you had purchased from the Magix website you would have received an email confirming the purchase and including an activation/serial key, almost certainly not a coupon.

john-doe wrote on 5/10/2021, 3:19 PM

EXACTLY THIS ONE - https://shop.magix.com/pl_PL/magix/basket/?_pA=75606xe984&_sT=magix&_pOBS=true&backlink=lsHtkOGbnJSX4OpOutOVic-dz9WZT7KO19TkpNWI4LHYxqmXnaNmgp9sq5qii2OmpFd9mI2Pmazc2JGNspXg&_ga=2.68102168.848281404.1620658247-276338487.1620658247&_gac=1.11998278.1620666778.Cj0KCQjws-OEBhCkARIsAPhOkIac3HVynIIgXkjNp-PCs1YdsoDZVTt9rrmGfxl66_E8qPeutjrq16oaAnTbEALw_wcB FOR 79.99$

john-doe wrote on 5/10/2021, 3:30 PM

look. What I buy? Sound forge ITs ok premium edition no

john-doe wrote on 5/10/2021, 3:32 PM

MMP its registred but not active and where its fail?I folow for the instruction, buy Pay download softwear and? And stock at program in activate window

SP. wrote on 5/10/2021, 3:53 PM

@john-doe The activate windows shows every time in Music Maker. Just close it and download all features from the download tab. After that use your coupons in the in-app-store.

john-doe wrote on 5/10/2021, 4:07 PM

ok I do one more time -

Andre-Boon wrote on 5/10/2021, 4:17 PM

I have a PROBLEM ACTIVATING my store bought copy of Sound Forge 12. after installing the program and before i can start it I am prompted to activate. i enter the numbers and submit them. after a few moments a notification tells me Magix is unable to make the connection necessary to activate. So i came to the support page, register and try the other methods of activation with no success. Any ideas? How do i get Magix to get their shatner together and make that d4mn connection for me? thanks already for your input :)

john-doe wrote on 5/10/2021, 4:21 PM

zero null - after upgrade to acctual version - I dont can log in to store

john-doe wrote on 5/10/2021, 4:22 PM

Andre-Boon I have some problem but whit MM Premium - sound forge at me work ok

SP. wrote on 5/10/2021, 5:38 PM

@john-doe You can try to go into the program settings and click on the button to clean up the store. You wrote that you downloaded an update. This can cause problems with logging in. Cleaning the store will delete the old cache files which can help in such cases.

SP. wrote on 5/10/2021, 5:39 PM

@Andre-Boon Try disabling your firewall or Windows Defender temporarily.

Andre-Boon wrote on 5/10/2021, 7:29 PM

@SP. i will try that again yes

Andre-Boon wrote on 5/10/2021, 11:59 PM

@SP. still does not work with firewall turned off. maybe because i have installed on another pc prior to this one?

johnebaker wrote on 5/11/2021, 2:35 AM

@Andre-Boon

Please do not hijack another users topic - your product is not the same as the OP's and has its own section in the forum.

Start a new topic in the Sound Forge section of the forum.

John EB
Forum Moderator

john-doe wrote on 5/11/2021, 2:46 AM

@john-doe You can try to go into the program settings and click on the button to clean up the store. You wrote that you downloaded an update. This can cause problems with logging in. Cleaning the store will delete the old cache files which can help in such cases.

I dont can do nothing, any button whitout reaction - login to shop or switch on licence - any - last time - after buy serial nr, I download soft - and nothing - just using free version whit max 8 track,s that all

john-doe wrote on 5/11/2021, 2:51 AM