Playback and recording issue

durddi wrote on 3/4/2021, 5:13 PM

So I try to play, record add a loop anything... it will go for 1.02 seconds and stop... everytime PLEASE help!!!

No its not the yellow bar at the top its all the way to the end.

I used this program on an older HP laptop (2020 Edition) no problems other then some lag. I have a much more powerful computer now and should be fine... its a republic of gamers laptop running intel core i7 on windows 10.. also weird that it isnt picking up my mic... if this info is necessary.

thanks so much in advance

Comments

durddi wrote on 3/4/2021, 5:29 PM

i even just paid to upgrade the edition to 2021

 

SP. wrote on 3/4/2021, 6:34 PM

@durddi Has your new laptop an audiointerface or just the common Realtek audio chipset? If it just has a cheap chipset, it isn't more powerful for audio processing.

Please make a screenshot of your Music Maker Audio/MIDI settings and please also make a screenshot of the dialog that shows if you click on the "Advanced..."-button.

johnebaker wrote on 3/5/2021, 5:29 AM

@durddi

Hi

. . . . i even just paid to upgrade the edition to 2021 . . . .

Did you use the new serial you should have received to activate the program?

If not, it is running with the MMM 2020 serial number and is effectively running as the free version, missing the features and functionality of 2021.

If you did activate with the new serial number did you download and install all the Extra Content that became available in the Downloads tab - if not do so - this is essential to update the features, functionality and Instruments.

If you upgraded to the Plus edition you will not be able to use the 32 bit instruments that came with MMM 2020 as you will be missing the VST-Bridge which is included in the Premium version, though you can purchase this separately.

. . . . also weird that it isnt picking up my mic.. . . .

In Windows 10 setting, Privacy, Microphone option ensure that Microphone access for Desktop apps is turned on as shown below

HTH

John EB
Forum Moderator

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

durddi wrote on 3/5/2021, 10:05 AM

I have now downloaded all of the extras and i believe it is working as it should...

Thanks everyone so much!!

 

johnebaker wrote on 3/5/2021, 11:43 AM

@durddi

Hi

Thanks for the feedback.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

durddi wrote on 3/6/2021, 10:04 AM

im really not sure why but the issue is happening again.. it also made my computer download soundforge a second time.. and although it sent me serial numbers for sound forge ect. I never recieved a serial number for the 2021 version.... even when i look at my account under my stuff or w.e......

overly frustrated now and may be requesting a refund... im so tired of these issues and just wanna make music

johnebaker wrote on 3/6/2021, 1:08 PM

@durddi

Hi

If there are multiple serial numbers in the confirmation email what products are they for and what characters/ numbers they begin with up to the first hyphen or if just numbers the first 3 - do not  post the complete serial numbers?

John EB

 

 

Last changed by johnebaker on 3/6/2021, 1:09 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

durddi wrote on 3/6/2021, 4:05 PM

iZotope Ozone Elements v8. and sound forge were the only 2 serial numbers..and as i said i had it working yesterday...today it made me download sound forge again and is not working.. it did not come with the magix 2021 SN however...

in the main screen however..it still asks me for my premium 2021 SN and a button that says activate...

the sound forge SN seems very similar to the 2020 magix one i have so i attempted that and it tells me i have all the available downloads for that SN

SP. wrote on 3/6/2021, 4:33 PM

@durddi What did you make SoundForge download again? Your discription is pretty cryptic. The main screen will ask for the serial number every time. You only have to enter it once. Just ignore it afterwards and download all your premium features from the store.

durddi wrote on 3/6/2021, 4:35 PM

So i have dug a little further and found some weird stuff..... i have a purchase order email confirming my upgrade to magix music maker premium 2021.... however when i sign into the magix website in order to find the SN... the only SN it is offering is the 2020 premium SN...... so its like they are having glitches with the fact that i upgraded..... and that is what is causing this glitch to continue happening in the 2021 premium edition.... i think?

emmrecs wrote on 3/7/2021, 4:19 AM

@durddi

The email you received confirming the purchase of the 2021 upgrade would have included the new serial number required to fully activate the 2021 version. That is the number you need to enter to the MM activation/registration screen.

Only when that is done and fully registered will your 2021 serial number be visible in your account.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

durddi wrote on 3/7/2021, 8:22 AM

how ever as with the email i sent to support.... the email did not come with the SN.....

that is the issue i am having

browj2 wrote on 3/7/2021, 9:50 AM

iZotope Ozone Elements v8. and sound forge were the only 2 serial numbers..and as i said i had it working yesterday...today it made me download sound forge again and is not working.. it did not come with the magix 2021 SN however...

in the main screen however..it still asks me for my premium 2021 SN and a button that says activate...

the sound forge SN seems very similar to the 2020 magix one i have so i attempted that and it tells me i have all the available downloads for that SN


@durddi

Not just cryptic, but totally confusing. Your thread has morphed from a recording problem to upgrading Music Maker. There is no Magix SN; there is no product called Magix; there is no product called just Premium. Please use the correct names of the programs. "It" made you download again? "It" did not come with.... We don't know what "it" is each time. You know what you are talking about, but we don't. Clarity helps.

Please don't mix in other programs or purchases (Sound Forge, iZotope) that have nothing to do with the topic - getting Music Maker to work; this just makes the message more confusing. Unless you mean Sound Forge Audio Studio that comes with the Upgrade to Music Maker Premium. Sound Forge by itself would be construed as the Pro version, not Sound Forge Audio Studio.

When you purchase something, like Music Maker Premium 2021, you will receive an email with the SN. Until you actually activate this SN in Music Maker, it will not show up in your account as far as I know. If you do not see the email that would have been sent immediately after paying for Music Maker Premium 2021, then check your spam box.

John CB

Last changed by browj2 on 3/7/2021, 9:54 AM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

durddi wrote on 3/7/2021, 11:23 AM

The issue evolved into something else which is why th3 conversation has progressed.... i admit im a tad flustered due to the frustration trying to make this work ... my bad