Comments

emmrecs wrote on 3/28/2022, 11:47 AM

@DEBBIE-SPARKS

Welcome to the Magix user to user forums.

I have never used Photostory Easy but I suspect that error message may mean that you have burned the DVD to the PAL standard and you are actually is NTSC-land, or the other way around.

So, please show us a screenshot of the export screen in PS Easy and also check whether you have the PAL v NTSC setting correct in your program installation. In the full Photostory the setting is to be found in File>Settings>Program>Options Video standard; hopefully your version will be similar.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

DEBBIE-SPARKS wrote on 3/28/2022, 2:49 PM

Hello, when I read your reply I didn't have a clue what you were talking about. LOL but I went and looked and you were absolutely right and I truly appreciate your help. Thank you very much, please stay safe.

emmrecs wrote on 3/29/2022, 4:12 AM

@DEBBIE-SPARKS

Great to hear that the problem has been resolved, even if you didn't understand what I had written! 😂

Also, thanks for the feedback.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam