Good evening
I have I try to make a video but my program changes the series of photos by itself and when I press to create the video it crashes and closes the program Can I uninstall the program and install again? I had purchased the program from your online store
Welcome to the Magix user to user forums, so not a contact for any Magix staff and it is not our online store. I have moved your post from the video area of the forums to the Photostory area.
First, please read this post and give us ALL the details about your computer.
Then, please tell us exactly which version of Photostory you have.
Then, please tell us exactly what you mean when you write my program changes the series of photos by itself. When you have finished working on your project, are you taking care to save it?
When the program closes do you see any error message? if so, please post the full message here.
Yes, you can, with care and the use of some additional software, uninstall the program prior to reinstall, but this should be considered only as a last resort when all other attempts to help you have proved fruitless.
Jeff
Forum Moderator