I keep getting an error message that Magix doesn't recognize my burners for movie edit pro 17. I went to support site and I've downloaded the patch 12 times but everytime I try to install it give me an error message that the patch "is not suitable for my program language version"
* I am running Windows 10*
Hi
What version of Windows are you running on your computer?
John EB
I am running Windows 10
Hi
. . . . I am running Windows 10 . . . .
MEP 17 is not compatible with Windows 10 - Microsoft made many changes to Windows starting with Windows 8 and continued with Windows 10 that has rendered a lot of old software incompatible.
The only solution is to upgrade to a Windows 10 compatible version.
I assume you upgraded to Windows 10 from Windows 7 ?
HTH
John EB
Yes. And everything worked fine with windows 7. I really need to burn a project I just completed last night. Do you think if I install a trial copy of the newest version it would allow burning capabilities?
Hi
. . . . Do you think if I install a trial copy of the newest version it would allow burning capabilities? . . . .
That is unlikely - the trial version is limited to export / burning 3 mins of video.
You can try using the image recorder option in the burn dialog to create an ISO image of the DVD and then use a program such as Nero Burning ROM (paid for) or ImgBurn (freeware) to burn the image to disc.
HTH
John EB
ECK!! This is just Murphy's Law... I decided to just install the program on my laptop (which is still running windows 7) and it says I've exceeded my number of activations. I give up. Thanks for the help John.
Hi
. . . . I've exceeded my number of activations. I give up. . . . .
No need to give up yet - send an email to support at magix.com asking them to reset your activation counter, explaining why you need it resetting
HTH
John EB