Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting for download instructions
Dear user,
All the necessary installation information is included in your order confirmation email that you received after payments. Please check your spam folder.
Yours sincerely,
Rob
forum moderator
But I didn't receive an order confirmation, or I wouldn't be wasting so much of my time, and a bit of yours
@rod-c8435 Then contact customer support at infoservice@magix.net
In the meantime you can use the 30 days trial version.
Welcome to the Magix Sound Forge users community @rod-c8435.
As stated by @SP., "In the meantime you can use the 30 days trial version". When you receive your purchased activation serial code, you will not have to uninstall the trial version and reinstall, just enter your new serial code.
I have already sent something to customer support; meanwhile, I will stick with Version 16, as there are too many things associated with this organization that do not appear to function properly.
Hello @rod-c8435,
Welcome to the forum for and by Magix users. On this forum, forum members help each other, but it is separate from Magix Support.
I don't have the answer to why you haven't received an order confirmation. Your bank statement will show your order number, which ends in xxxxxxxxxx.MXC. When contacting customer service at infoservice@magix.net, please include this order number.
You can find the installer and accessories in your account.
Good Luck,
Rob
forum moderator