Comments

SP. wrote on 5/27/2022, 8:00 AM

@Wiggo-Ludvigsen Hello! This is just a user forum. You can contact sales support at infoservice@magix.net but it is very likey that you wont get an answer before next week.

Usually you cannot put a product into the shopping cart, if you don't have a required product registerd to your customer account. For example, you cannot buy a price reduced upgrade if you don't already own a previous, non-free version.

browj2 wrote on 5/27/2022, 8:26 AM

@Wiggo-Ludvigsen

Hi,

Can you describe exactly how you are trying to do this? Also, which Edition are your trying to purchase (Music Maker is free)?

John CB

John C.B.

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Wiggo-Ludvigsen wrote on 5/27/2022, 9:03 AM

Hi, I got this offer https://www.magix.com/gb/music/music-maker/specials/music-maker-premium-edition-crossgrade/specifications/ but it is impossible to buy

SP. wrote on 5/27/2022, 9:06 AM

@Wiggo-Ludvigsen Are you getting a specific error message? Are you a customer from the United Kingdom?

Wiggo-Ludvigsen wrote on 5/27/2022, 9:14 AM

I get this error https://shop.magix.com/en_GB/magix/error/basket/10002/?_sT=magix and I am from Norway, this offer pop up when I use the free version

 

SP. wrote on 5/27/2022, 9:21 AM

@Wiggo-Ludvigsen If I change the link from GB to the NO it says that the offer isn't sold in Norway:

https://www.magix.com/no/music/music-maker/specials/music-maker-premium-edition-crossgrade/specifications/

You need to get the offer from here: https://www.magix.com/no/music/music-maker/?_oB=music-maker