Offending and insulting comments from members

PATIENT-X wrote on 2/6/2021, 10:28 AM

Magix Community Spirit:

Under the current Pandemic and lockdown ,I can understand members getting frustrated and at times these issues can spill over into the Magix community.

It does not fair well to current and possibly new members to witness arguments on a members song page for all to see.

This is a great community of young and mature artists who should not respond to such negative comments.

Please do not leave any responding negative comments on a members song page.

The members who are being offended should flag the offender to Magix using the Report User option in the offenders profile and click ignore contact. Arguments should not be on display in the music comments section, it just spoils it for everyone else and ruins the community spirit. We all need to get along.

I asked a member to remove their foul language comments on one of my songs, I sent them a message and they changed the comments, but I still got insulted at the same time, so I clicked ignore contact.

I am praying that in the next couple of months we all get back to some normality and continue with our lives and sharing our great music as usual.

Please do not respond to any negative comments as you are just simply adding fuel to the fire.

Unter der aktuellen Pandemie und Sperrung kann ich verstehen, dass Mitglieder frustriert sind und diese Probleme manchmal auf

Bitte hinterlassen Sie keine negativen Kommentare auf einer Mitgliedersongseite.

die Magix-Community übergreifen können. Es ist nicht gut für aktuelle und möglicherweise neue Mitglieder, Argumente auf einer Mitglieder-Song-Seite zu sehen, die für alle sichtbar sind. Dies ist eine großartige Gemeinschaft junger und reifer Künstler, die auf solche negativen Kommentare nicht reagieren sollten. Die Mitglieder, die beleidigt sind, sollten den Täter mithilfe der Option Benutzer melden im Täterprofil für Magix kennzeichnen und auf Kontakt ignorieren klicken. Argumente sollten nicht im Musikkommentarbereich angezeigt werden, sie verderben sie nur für alle anderen und ruinieren den Gemeinschaftsgeist. Wir müssen alle miteinander auskommen. Ich habe ein Mitglied gebeten, seine üblen Sprachkommentare zu einem meiner Songs zu entfernen. Ich habe ihnen eine Nachricht gesendet und sie haben die Kommentare geändert, aber ich wurde gleichzeitig beleidigt, also habe ich auf Kontakt ignorieren geklickt. Ich bete, dass wir in den nächsten Monaten alle zu einer gewissen Normalität zurückkehren und unser Leben fortsetzen und unsere großartige Musik wie gewohnt teilen. Bitte antworten Sie nicht auf negative Kommentare, da Sie dem Feuer nur Kraftstoff hinzufügen.

 

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Comments

Jochen-S wrote on 2/6/2021, 10:54 AM

Hi Stephen my friend,
join me in your remarks and hope that it will get better someday👍... But we also know that such people will keep coming back...
Greetings Jochen ...

HellRaiser wrote on 2/6/2021, 11:03 AM

Das hat meiner Meinung nach nichts mit Corona zu tun. Komische Leute gab es schon immer, und es wird sie auch weiterhin geben. Seit dem Relaunch im Dezember 2016 ist es hier, ich kann allerdings nur die Medien-Seite beurteilen, viel besser geworden! Ideal ist es natürlich immer noch nicht. Die Magix-Redaktion tut sich mit dieser Thematik schwer, sie sollte hier viel konsequenter durchgreifen! Schon vor Jahren habe ich den Vorschlag gemacht, statt Accounts doch besser IP-Adressen zu sperren. Eine "übliche" Sperrung nutzt nichts, wenn sofort ein neuer Account eröffnet werden kann. Aber ich habe von Magix nie eine Antwort erhalten. Das geht anderen Mitgliedern leider auch so. Magix interessiert sich in erster Linie für den Verkauf seiner Produkte. Und Magix behauptet anscheinend, das habe ich aus anderer Quelle erfahren, dass ein IP-Abgleich nicht möglich sei. Berthold-Lorke behauptet ganz aktuell das Gegenteil:

https://www.magix.info/de/medien/long-night--1266694/

Ich kenne mich mit solchen Sachen nicht aus, aber im Zweifelsfalle glaube ich Berthold. Wir schreiben das Jahr 2021 - da ist technisch gesehen viel möglich! Ich persönlich habe hier schon mehrfach Verstöße gegen die Community-Regeln gemeldet. Ansonsten ist meine Taktik, dass ich komische Mitglieder ignoriere.

DJCProject wrote on 2/6/2021, 11:06 AM

Hi Stephen,

dein Beitrag ist gut.Du willst damit sagen, das man einen Beitrag melden soll, wenn mann sieht, das ein anderes Mitglied beleidigt wird? Wir sollten alle miteinaner auskommen, da hast du schon recht.Aber es bringt doch auch nichts wenn man sich nicht dagegen wehren tut. Und die Person die beleidigt wird tut dagegen nichts. Es ist aber auch so, das ich nicht genau weiss, was passieren wird,wenn ich den Beitrag melden würde, weil dort angegeben ist, das mein Account gesperrt wird. Was passiert z.B wenn ich einen Beitrag melden würde? Weist du das vielleicht?

LG, Claas😃

PATIENT-X wrote on 2/6/2021, 11:08 AM

@HellRaiser

Hi Andreas

I was being diplomatic and yes we know there are trolls in the community who are making folks lives miserable with abuse and chasing members away.

But yes there has to be some sort of action taken to remove said individuals permanently.

I am sure their ip address can be recorded and used to stop them creating new profiles.

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PATIENT-X wrote on 2/6/2021, 11:13 AM

If Magix members start to leave arguments on a members song comments page, it turns into a car crash and a right mess and solves nothing as all you are doing is giving them ammunition.

A lot of members including myself don't want to see arguments on a members song page while they are leaving feedback for that persons track/song.👍

 

 

Last changed by PATIENT-X on 2/6/2021, 11:19 AM, changed a total of 1 times.

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PATIENT-X wrote on 2/6/2021, 11:16 AM

@DJCProject

Your account Claas will not be blocked for reporting abuse and insulting comments from a member.

Just click Ignore Contact as well.

Cheers 😀👍🍻

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PATIENT-X wrote on 2/6/2021, 11:24 AM

@HellRaiser

Public Ip's addresses are dynamic and they can change at times.

However, it is safe to assume Magix use an assortment of methods to uniquely identify a member. IP address, ISP, geolocation, identifying information from the members computer, installed hardware and software, serial numbers, username, registration information, even the software can make a unique key, etc. Magix can very effectively uniquely identify someone even with other attached profiles ..

 

Last changed by PATIENT-X on 2/6/2021, 2:12 PM, changed a total of 3 times.

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PATIENT-X wrote on 2/6/2021, 11:29 AM

Its so frustrating, but i never give a troll enough room or ammunition, it just makes you so angry and them so happy.

Last changed by PATIENT-X on 2/6/2021, 2:09 PM, changed a total of 1 times.

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johnebaker wrote on 2/6/2021, 11:39 AM

Hi Everyone

 The best advice I can give you is:-

  • Set your notifications to ignore the user(s) who are being offensive.
     
  • Do not hit back at the user - this only makes you appear to behave like them.
     
  • Stop provoking them into further trolling - without getting a reaction to feed their ego they will stop.
     
  • Flag the offender to Magix using the Report User option in the offenders profile, you should be able to see this when you are logged in.

HTH

John EB
Forum Moderator

 

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DJCProject wrote on 2/6/2021, 12:03 PM

@DJCProject

Your account Claas will not be blocked for reporting abuse and insulting comments from a member.

Just click Ignore Contact as well.

Cheers 😀👍🍻

@DJCProject

Your account Claas will not be blocked for reporting abuse and insulting comments from a member.

Just click Ignore Contact as well.

Cheers 😀👍🍻


Gut Stephen, dann weiss ich fürs nächste mal bescheit. Danke für die Info 😀

Former user wrote on 2/6/2021, 12:52 PM

To "Patient-X":


Hi Stephen my friend,
🌍 thank you for your wise contribution.
👍 VESRICE agrees.

Greetings - Eddie

F.R.H. wrote on 2/6/2021, 12:56 PM

Hi Stephen
I have never seen anything negative about this her on the forum or, inside the media page - I always see the good contributions and I would never even find myself writing something unpleasant on a member's music page - we can give constructive criticism and other comments and love comments, but not directly negative, it does not belong at all. I think the best thing is to refrain from answering anything, and just report and block notifications, just like on Facet and then just put it behind you with a "pyt - my day will be satiated a good day". How the provocateur's day will be, you can just forget and joy dig over the positive and write and delicious melody. Stay cheerful my good friend.

Inti wrote on 2/6/2021, 1:57 PM

Hallo Stephen,

wenn Magix hier einen Kommentator hätte, würden solche User nicht weit kommen mit ihren Beleidigungen. Nur leider sind wir uns selbst überlassen. Und wenn Magix ein Interesse daran hätte das User hier nicht mit zweit und dritt Acc´s auftreten können dann würde sowas nicht passieren. Es ist kein Wunder wenn manch ein User von diesem Portal geht und sich was neues sucht. In der heutigen Zeit mit unserer Technik ist es kein Problem sowas zu unterbinden.

paulCost wrote on 2/6/2021, 2:29 PM

Heeeeeloooooo

😀😀😀😀❤❤👍🏻❤❤❤❤

PATIENT-X wrote on 2/6/2021, 2:29 PM

@Inti

Yes I agree there has to be a warning system in place for members who behave like trolls only to insult and abuse members and who are being disruptive in the community. Account holders as such should receive a first warning and if it continues their account should be closed permanently.

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Jinty wrote on 2/6/2021, 3:31 PM

Hello Stephen,

It's a shame that it happens on this site,I tend to ignore bad behaviour and trolls, I agree something has to be done about it,I think your idea about you being a moderator is a good one.....

PATIENT-X wrote on 2/6/2021, 3:46 PM

Yes as Jinty has mentioned, I have agreed and put myself forward to be a moderator at Magix in the music community voluntarily. I would still post my music and leave comments as usual, and if I witnessed anyone giving insults to members or members informing me they were being abused and insulted, then said individuals would be reported to Magix admin, that's it. 👍PS I await the decision from Magix with regards to my proposition.

I would like to help and make a difference in this community as it comes from the heart ❤️

Last changed by PATIENT-X on 2/6/2021, 4:40 PM, changed a total of 1 times.

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Gustavo_Garcia_E. wrote on 2/6/2021, 4:26 PM

I think that is a good Idea to have a moderator and you will be a right choice. Perhaps not always agree but you was the first one to try to get the things in order. You have my vote.👍👍

PATIENT-X wrote on 2/6/2021, 4:33 PM

There are members who have been here a long time and if they wish to volunteer as a potential moderator in the music community and want to make a difference I would gladly step aside, if so be it, as long as there is a change to help improve things for the better.

but yes I have been corresponding with Magix for a while pushing for said changes.👍thank you Garcia

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Former user wrote on 2/6/2021, 6:40 PM

Hi Stephen,

you have my voice too...that´s a very good suggestion from you... you are calmer and wiser on such matters at the moment than me... too emotionally involved... and yet the entry of johnebaker irritates me completely...we have a forum moderator ? I see his name here for the very first time although the dispute has been going on for so long

All the best

Bert

PATIENT-X wrote on 2/6/2021, 7:15 PM

Thank you Bert much appreciated, John Baker at my request is actually putting my suggestion and offer to Magix to be moderator. but even forum moderators have their limitations with regards to Magix hierarchy, that's why it has been going on for so long, imagine going to your bosses to suggest new ideas, it's down to your boss in the end to authorize it. I have been down that road many times at work. It's Magix Management who need to make the changes and allow us as members to join together and try to make it happen. I have had messages from other members who fully support the idea of ​​having a moderator in the music community.

People make changes, people make things happen.👍❤️

Last changed by PATIENT-X on 2/6/2021, 8:47 PM, changed a total of 4 times.

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PATIENT-X wrote on 2/6/2021, 7:22 PM

For now that's how we should play the game, stay calm, ignore insulting comments, ignore the trolls, do not respond, bite your tongue and click report user and click ignore contact, they will stop eventually if there is no fuel in the fire. It's true what they say, Ignorance is bliss.

Last changed by PATIENT-X on 2/6/2021, 8:49 PM, changed a total of 1 times.

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TrishM wrote on 2/6/2021, 8:28 PM

I cannot say I know what ( or who) the current instigator is but I can say that the atmosphere had become very unpleasant and insulting remarks from a person caused me to stay off of Magix.

I think a moderator is an excellent idea and Stephen, you have my vote 👍

PATIENT-X wrote on 2/6/2021, 8:41 PM

@TrishM

Thank you, much appreciated👍

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