Comments

johnebaker wrote on 4/22/2020, 1:07 PM

@Arvind-Jayaram

The emails are sent within minutes of you completing the purchase.

Check your spam box.

.. . . Can someone from Magix fill me in on this? . . . .

This is a user to user forum and is not frequently visited by Magix staff.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

browj2 wrote on 4/22/2020, 4:00 PM

@Arvind-Jayaram

I expect that you have now received the SN for Samplitude Pro X5. Users on the Samplitude forum have reported that they started receiving them late today.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Vinod-KumarP wrote on 4/24/2020, 8:18 AM

But I didn't get any email yet :-( and Im try to contact the support and no response yet its more than 48 hours now, Please guide me

Arvind-Jayaram wrote on 4/24/2020, 9:06 PM

@Arvind-Jayaram

The emails are sent within minutes of you completing the purchase.

Check your spam box.

.. . . Can someone from Magix fill me in on this? . . . .

This is a user to user forum and is not frequently visited by Magix staff.

John EB
Forum Moderator

Thanks, John. Just wanted to pop back in to say that I received my copy later that night. Really digging it.