Comments

johnebaker wrote on 9/6/2020, 11:30 AM

@Andre-Faria

Hi and welcome to the forum

If you mean you cannot hear any audio from other programs while Music maker is running - this is by design - to reduce latency (delays) in the audio the program must have direct and sole control of the audio card.

You can change the audio settings in the program to use the wave driver, however this then introduces other issues eg when recording.

If the above is not what you mean then we need more information about when you are not hearing anything.

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Christopher-Hingle wrote on 9/19/2020, 12:19 AM

I just bought and installed the music maker and am having the same issue. To clarify, I cannot hear any of the templates, no sounds from the keyboard, nothing. I am able to hear fine from other things on my computer (i.e., internet, saved videos and songs (not loaded to or from music maker). It is as if the software itself is not allowing me hear anything. Please provide some troubleshooting tips/ideas.

johnebaker wrote on 9/19/2020, 3:23 AM

@Christopher-Hingle

Hi and welcome to the forum

Try these audio settings these are for a Realtek HDA audio, if you do not have a Realtek then you should have similar settings available when yo click the Advanced button.:

Note:

  • if you are audio recording from, for example, a microphone/guitar etc, after you have recorded you must turn off (disarm) the AUDIOREC button on the track you recorded on before you can hear what was recorded.
  • Music Maker takes over control of the audio card, when using the ASIO settings, and locks out other programs from using it - this is normal and is to minimise latency.

HTH

John EB
Forum Moderator

 

Last changed by johnebaker on 9/19/2020, 3:25 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.