Comments

johnebaker wrote on 7/30/2020, 3:29 AM

@Adam-Sacks

Hi and welcome to the forum.

Have you updated to the latest patch 29.0.1.16?

Are the program Audio/MIDI, ASIO settings (red) are shown as below:

and using the Advanced option (blue) your sound card is set up similar to this.

If these are set as above then we need more information about what you are not hearing sound from ie Soundpools, Instruments or recording from external source.

Also please note there are some bugs in Music Maker 2021 which may affect you - see this bug list

John EB
Forum Moderator

 

 

 

Last changed by johnebaker on 7/30/2020, 3:30 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

joel034 wrote on 9/10/2020, 4:18 PM

No sound from MM64...the sample song, the soundpools, the instruments...no sound output at all. All other programs on my pc have sound. It seems like I had this problem with the last version of MM as well, but I can't remember the fix. Attached is an image of the audio properties. Really getting discouraged here!!!

emmrecs wrote on 9/11/2020, 4:37 AM

@joel034

What is shown if you click on the "Advanced" button which @johnebaker highlighted? You need to make sure your soundcard/audio interface is selected there, even if it is a built-in one.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 9/11/2020, 8:51 AM

@joel034

In addition to @emmrecs comment are you listening on speakers or headphones - if headphones what type are they USB, Bluetooth or standard cable ?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.