No sound...

dirkc_be wrote on 5/8/2023, 8:02 AM

It has been a while that I worked with my Movie studio 2023 tool, but now I'm making a short video. But when I draw an audio file in the arranger view (under the video tracks), no sounds comes out of the speakers and nothing is moving on the mixer neither, but when I preview the audio file in the browser section, the music is there...
I've have already reset the options in the settings, but that doesn't do the job neither.
What happens?

My PC:
Windows 10 - V 10.0.19044 Build 19044; V21H2 (up-to-date)
CPU: Intel I7 - 8700; 3,20 GHz; 6 cores; 12 logical cores
RAM: 32 GB
C-Drive (System): SSD 512 GB
D-Drive (data): SSD 1 TB
Graphical card: NVIDIA GeForce GTX 1050; RAM: 2 GB; Curent refresh rate: 60 Hz (driver up-to-date)
Audio Card (external): Scarlett Focusrite 2i1 USB

Comments

emmrecs wrote on 5/8/2023, 10:56 AM

@dirkc_be

Check that the track with the audio file is not muted. See the image below:

Make sure the highlighted "M" is NOT outlined in blue, but appears exactly as I have shown it.

If that is NOT the cause, please use this tutorial to give us the MediaInfo analysis of the file. Does this file use the same Sample Rate (normally 48kHz) as your video project?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam