No email or phone support???? WTF???

Patrick-Klein wrote on 8/10/2020, 7:06 PM

It is unbelievable that there is NO way to contact support via email or phone. What a joke. I have been using Vegas for 20 years but this is the end of the line for me.

Comments

emmrecs wrote on 8/11/2020, 3:19 AM

@Patrick-Klein

I'm sorry to hear about the problems you are experiencing but please read this post and follow the advice there.

All Magix Support is via a ticket system, there is no direct email or telephone support at least until after a ticket has been created by the user.

Jeff
Forum Moderator