Comments

emmrecs wrote on 9/2/2021, 4:34 AM

@Magda-Delport

Welcome to the Magix user to user forums.

You have not really given us a lot of information, unfortunately! e.g., what error message, if any, do you see?

It is possible you have exceeded the maximum number of simultaneous activations which the software allows. If that is the case, go to your Magix account, log in, go to My products and check the information listed for your software. If it includes activations that are no longer needed, select to deactivate them.

Then try again to activate your new installation.

If this does not work you will need to contact infoservice@magix.net and ask for their help.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam