Need to activate Photostory 2023 each time I sign into the program.

Donald-Gordon wrote on 1/23/2024, 5:31 PM

Worked on my old computer. Have requested a deactivation of the software on the old computer and will be using a new computer.

Comments

emmrecs wrote on 1/24/2024, 8:40 AM

@Donald-Gordon

Go to your Magix account, log in, go to My products and find the listing for PS 2023 and click on More details. Deactivate any listed installations you no longer need.

Log out, wait a few minutes and then try again to fully activate the new installation.

If this is unsuccessful you need to email infoservice@magix.net, explain the problem and ask for their help and advice on how to resolve this issue.

HTH

Jeff
Forum Moderator