Comments

emmrecs wrote on 6/16/2017, 8:57 AM

Hi, welcome to the Magix forums.

Since these are user to user forums and not Magix support, I doubt that anyone here can help you. You need to contact Magix support direct, http://magix.support.com and explain your problem.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Eric-Johnson wrote on 12/26/2018, 1:03 AM

Soo I made an acc a few years ago and Im trying to log back in but I dont remember the password. When I press the "forgot your login" button, It says that "that username doesnt exist" but when I try to make a new acc with my email it says "that email is already used" ... help?

I had the same problem gee hope this still helps the work arou d formula....skip the loh in process and then try and koh in again with facebook

 

johnebaker wrote on 12/26/2018, 11:27 AM

@Eric-Johnson

Hi

You have responded to a topic that is 18 months old and there is no need to use Facebook to login.

If you have forgotten your password then browse to the magix.com website, click the Account icon top right of the home page and then select the I have forgotten my password option and take it from there.

John EB

Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.