nasty Tick noise

michel-plante wrote on 12/2/2023, 10:05 AM

Hi, I wrote earlier today and someone informed me that you corrected the nasty Tick noise that was existent Vegas Pro Edit Version 19, which I own and version 20, that I bought around 6 months ago. There is build 187 for version 21 that person told me. Are you telling me that after paying a hefty sum for those two versions (19 & 20) that were not corrected, I must now pay close to 200$US dollars to get the fix for that glitch in your application that should have ben corrected on a build for those two previous versions.

I find that if I must pay to get version 21 JUST for that, Magix is showing a major lack of respect to the loyal followers of your company.

Thank you

Michel Planté

Comments

CubeAce wrote on 12/2/2023, 10:14 AM

@michel-plante

Hi.

This is a user forum only. There are no Magix staff on the forums to read your comment.

There are only two posts and no comments attributed to to your account here.

Last but least, you have again posted to the wrong set of forums. You need to post your comments to the Vegas creatives forums.

Ray.

michel-plante wrote on 12/2/2023, 11:34 AM

Hi CubeAce,

I have no idea how this forum works. I haven't seen the Vegas creative forums or were they are of if they exist. I posted earlier and was looking where I could answer, never saw it? I presumed that if there was a support feature someone from Magix would answer, doesn't seem like that is what is happening here.

Is there a way to write to Magix support, if you read my post I must pay 150$US to get Version 21 just for a fix on versions 19 6 20...has no sense

Michel

browj2 wrote on 12/2/2023, 11:41 AM

@michel-plante

Hi,

You have already been told that this is not the correct forum for Vegas. Look at the Important Posts at the top of the posts on this forum - there are several telling Vegas users to read these first. Do so and you'll get the link to the Vegas forum.

Another way is to simply open Vegas, go to Help, and you'll see the link to the Vegas community.

John CB

Former user wrote on 12/2/2023, 1:24 PM

@michel-plante Hi, I've seen your comment, this is it in the Vegas forum, you can carry on your conversation there https://www.vegascreativesoftware.info/us/forum/vegas-pro-21-build-187-general-thread--143339/?page=4#ca899191