Comments

emmrecs wrote on 2/22/2020, 4:30 AM

@alexloignepong

Welcome to the Magix forums.

Since you bought the product from Amazon you will need to pursue this problem with them.

As a user to user forum, not a contact for Magix Support, no-one here is likely to be able to help you; even Magix Support will not be able to do so either because they will have no record of your purchase.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

alexloignepong wrote on 2/22/2020, 4:31 PM

Ok thank you