MusicMaker Premium Edition 2021 Redeem Credit

Lyuichi-Yamamoto wrote on 12/6/2020, 11:40 PM

I purchaced "MusicMaker Premium Edition 2021" on 11/27/2020 from Web Store.

After upgrade MusicMaker, I confirmed My redeem credit.
Soundpoolsl x3
Soundpool collection x1
Instrument x3
Tiny instrumentsx2

But some credit has removed before  I choice.
I have not choice anything yet.

Now My credit are
Instrument x1
Tiny instrumentsx1

Store Tab on MusicMaker indicate number "4"

I have another problem.
I installed "Space Pad" Instrument before (maybe MM2018)
"Space Pad" appered of MM2021 DownloadsTAB, I downloaded & installed "Space Pad"
But it not apper on "Instruments" TAB.

Can I recover these?
 

Comments

johnebaker wrote on 12/7/2020, 8:35 AM

@Lyuichi-Yamamoto

Hi

Try logging out of the Store, restart Music Maker and then log back into the Store again this should fix the issue.

For the credits issue you need to email Magix Sales at infoservice@magix.net.

John EB
Forum Moderator

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