MusicMaker 27.0.3.32 - Does Not Recognize mxcogg files

browj2 wrote on 2/27/2019, 11:23 AM

This has probably been going on for a while, but I just noticed it in this latest patch. MusicMaker no longer plays mxcogg files.

A couple of years ago, Magix changed the format of Soundpools available for sale through the in-program Store, including those purchased using coupons, to a proprietary format, mxcogg. These all show up under:

C:\Users\Public\Documents\MAGIX\Common\Soundpools\Shop

Now Magix has gone back to ogg or wave files. I noticed that going to Store, Download all purchased content, would bring up a list of Soundpools already installed and downloading them would change the files from mxcogg to ogg. Great, but it has not done all of them. I still have 11 Soundpools that have not been updated and they don't show up in the Download Manager.

Has anyone been able to get the ogg files for these, and if so, how?

Chill House - Los Angeles Chillout Radio
Chillout - Garden of Joy
Chillout - Summer Rain
Deep House - Going Deep
Downbeat - Fantasy Trip
Electric Jazz - Jazzy Feel
HipHop - The Fame
House - Soulful House
Lounge - Comfortzone
Score - A Fantasy Tale
Swing - Swing Time

Note that closing and reopening MusicMaker and going to the Download Manager may bring up a new list that includes some that were already downloaded in a previous iteration.

John CB

Comments

johnebaker wrote on 2/27/2019, 2:04 PM

@browj2

Hi John

The following in your list I have just updated using the method you describe

Chillout - Summer Rain
House - Soulful House
Score - A Fantasy Tale

The others I do not have.

HTH

John EB

shgrude wrote on 2/27/2019, 5:12 PM

@browj2

I have checked the Wav file option so I get the *.wav files, not the *.ogg files. But I (still) have these soundpools after installing the last MM 27.0.3.32.

Chillout - Garden of Joy 3)
Chillout - Summer Rain 1)
Deep House - Going Deep 2)
Downbeat - Fantasy Trip 4)
Electric Jazz - Jazzy Feel 4)
House - Soulful House 1)
Lounge - Comfortzone 1)
Score - A Fantasy Tale 4)

1) Downloaded after 27.0.3.32
2) Downloaded early January 2019
3) Downloaded November 2018
4) Downloaded August 2018

browj2 wrote on 2/27/2019, 5:32 PM

@johnebaker @shgrude

I raised a ticket with Magix about this and a few other things today. We'll see what they say.

John CB

shgrude wrote on 2/28/2019, 2:35 AM

@browj2

After having written the above answer, I quitted and entered MMM again and got again a long download list, where at least some were the same as last download. Once completed, I entered Program settings and performed a "Rescan Soundpools" (not "Clean Store database"). Upon next exit and start of MMM I only had one download in the queue and that disappeared after installing upon next entry into MMM, as it should.

Just for information, I have reassigned entire Users location onto D:\Users . The Soundpools are therefore located on the D: drive and this is specified in the Folder Location settings of MMM.
(hence my eagerness to use links as %APPDATA% and %LOCALAPPDATA% in folder specifications as these always works! "%PUBLIC%\Documents\MAGIX\Common\Soundpools\Shop" is the "correct" specification for your path in the opening post)

johnebaker wrote on 2/28/2019, 4:48 AM

@browj2, @shgrude

. . . . . I quitted and entered MMM again and got again a long download list, where at least some were the same as last download. . . . .

Same here this morning.

John EB

shgrude wrote on 2/28/2019, 5:34 AM

@johnebaker

Did you then read that performing a "Rescan Soundpools" from Program settings actually solved this for me?

johnebaker wrote on 2/28/2019, 9:13 AM

@shgrude

Yes, that was what triggered the first set of 'New' downloads, I previously commented on. The longer list was available on starting up MMM this morning - without a rescan.

I did have an issue with the 5 AM soundpool, after installing it was 'empty' and not indicating the full name correctly, a second rescan detected all the sound files.

Thanks

John EB

browj2 wrote on 2/28/2019, 10:02 AM

@johnebaker @shgrude

I rescanned after downloading and installing another half dozen Soundpools. Ooops! It got to 58% slowed down to a crawl, got to 59% and then MMM closed itself and restarted. Now there is only 1 on the download list, which is already installed and available. Downloaded and installed.

Rescanning Soundpools... Slowed way down at 50%, closed down and restarted itself at 55%. Nothing in the Download Manager.

Cleaning up Store. Program restarting as indicated in the message for Clean up Store. Nothing in Download Manager. Now it's asking me to log in to the Store (this is normally automatic). Done. Nothing in Download Manager.

I still have the same mxcogg files in the same list of Soundpools. Testing. Aha! The mxcogg files now work.

So, what fixed this? Logging in to Store?

John CB