Just bought from guitar center.com as a download and it doesn't work.
Music Studio 11 will not let me download.
Bryan-Qualls
wrote on 12/29/2022, 10:11 PM
Comments
SP.
wrote on 12/30/2022, 2:26 AM
@Bryan-Qualls You probably need to visit https://www.magix.com/redeem
Bryan-Qualls
wrote on 12/30/2022, 10:17 AM
Still won't give me serial number. All I was given was the License Key. It was a digital download from Guitar Center.
emmrecs
wrote on 12/30/2022, 1:41 PM
Licence key = Serial Number
However, I suspect that @SP. is correct and you actually have a Redemption Code. Licence keys should begin with P3-, redemption codes often with G3 or similar. Please don't quote the code you have in full but tell us the first two characters of it.
Jeff
Forum Moderator
Bryan-Qualls
wrote on 12/30/2022, 5:46 PM
I'll give the first five in the license code. QFXML-
emmrecs
wrote on 12/31/2022, 3:49 AM
Thank you for that update.
I'm 99% certain that is NOT a serial key/licence code but rather a coupon code which you need to redeem, using the link which @SP. provided in his earlier reply.
That code can be used only once so be very careful about entering it on the redemption page. Once it is "accepted" by the Magix servers you should receive an email with the appropriate serial key, which should begin P3-. The email should also include a link to the download of MS11 if you have not already installed it.
If your coupon code is NOT accepted on the redemption page you will need to go back to Guitar Centre and ask for their help with this. Until your code is accepted and registered Magix has no record of your purchase and so cannot help you.
Jeff
Forum Moderator
Bryan-Qualls
wrote on 12/31/2022, 5:19 PM
I have used acid pro and studio in the past. Since it was Sonic Foundry. This is beyond bad business. Should have listened to the reviews about how it's just a rip off. I know I'm not the only one that has had this problem. VERY DISAPOINTED!!!!!!!!! Never using any of your products again.
emmrecs
wrote on 1/1/2023, 3:03 AM
Did you follow the advice previously given to you in this thread? if so, with what results? Unless you are willing to be a little more forthcoming with information there is nothing we, fellow-users, can do to help you!
Also, since these are user to user forums so the products are not ours!
Jeff
Bryan-Qualls
wrote on 1/1/2023, 5:14 AM
Yes I followed everything. Says the code has already been used. Just frustrating, but thank you for trying to help.
johnebaker
wrote on 1/1/2023, 5:50 AM
Hi
Try checking in your account here under My products to see it the coupon was accepted and a serial number generated for the program using the same email address and password as for here.
If not then as the retailer you purchased from is Guitar Centre you need to take this up with them.
If they are not helpful contact Magix at innfoservice@magix.net and explain the situation to them quoting the Coupon code you recieved.
HTH
John EB
Forum Moderator