Hi John!

That was just a small temporary hiccup of the in-app store server, unrelated to the patch. Everything should already be up and running as of right now. Sorry!

Cheers!

@ralftaro

Hi Ralf,

Great! Error message no longer shows up. Well done.

Thanks,

John CB

Cześć, 
Od wczoraj mam problem z MMM. Wcześniej nie można było wrzucić tego elementu i wyskakiwać błąd, że jakiś folder jest bezpieczony przed zapisem, a ten sam Soundpoole nie chciał się wgrać (sklep, chciał uzyskać nowe). Odinstalowałem i zainstalowałem program na nowo, pętle prawidłowego wrzucania, ale sklep soundpool nadal nie działa, jak trzeba, więc ponownie powiadomiłem, że został zatwierdzony na nowo, ponownie zaczął wyskakiwać mi komunikaty i błędy i na chwilę, gdy nie można sprawdzić programu w ogóle.

Nie mogę dodać screena, bo wyskakuje błąd.

"Could not access network location [WIX_DIR_COMMON_DOCUMENTS]MAGIX_ASIO\"

I "Zablokowano nieautoryzowane zmiany"

오래전부터 이거 무한루프 사용 사람인데 -(정액제로) -너무자주 연결이 안돼서 속상해요

I've been using this infinite loop for a long time - (flat-rate) - I'm upset because I can't connect too often.

Cześć, 
Od wczoraj mam problem z MMM. Wcześniej nie można było wrzucić tego elementu i wyskakiwać błąd, że jakiś folder jest bezpieczony przed zapisem, a ten sam Soundpoole nie chciał się wgrać (sklep, chciał uzyskać nowe). Odinstalowałem i zainstalowałem program na nowo, pętle prawidłowego wrzucania, ale sklep soundpool nadal nie działa, jak trzeba, więc ponownie powiadomiłem, że został zatwierdzony na nowo, ponownie zaczął wyskakiwać mi komunikaty i błędy i na chwilę, gdy nie można sprawdzić programu w ogóle.

 

Nie mogę dodać screena, bo wyskakuje błąd.

"Could not access network location [WIX_DIR_COMMON_DOCUMENTS]MAGIX_ASIO\"

 

I "Zablokowano nieautoryzowane zmiany"

Hi there,

I ran this through DeepL. Sorry, I'm not sure I understood ever detail of what was going, but if this is now mainly about the error message during an installation process you're quoting in the last part of your message, I think I can help with that.

This particular error message during the installation process is caused by the "controlled folder access" feature in Windows Defender. By default, this feature is turned off. However, if you chose to enable it at one point in time, it could be causing this conflict with our installer. In order to turn it back off, please proceed as follows:

Open the Windows Defender Security Center by clicking the shield icon in the task bar or searching the start menu for "Defender". Click the "Virus & threat protection" tile (or the shield icon on the left menu bar) and then click "Ransomware protection". Set the switch for "Controlled folder access" to "Off".

Once this is done, please perform the MAGIX program installation again. Turning the protective feature discussed above back on after the successful installation shouldn't be a problem.

Hope this helps!

오래전부터 이거 무한루프 사용 사람인데 -(정액제로) -너무자주 연결이 안돼서 속상해요

I've been using this infinite loop for a long time - (flat-rate) - I'm upset because I can't connect too often.

Hi @kangyoung-lee,

If you're positive your subscription is active and valid and the issue of not being able to use Loops Unlimited just popped up randomly, this may be some kind of caching problem with the store data. In order to resolve this problem, please proceed as outlined below*. If that alone doesn't seem to help or you're not clear on the status of your subscription, please contact our customer service and raise a ticket with them. They will then investigate this further.

*) Open the program settings dialogue within Music Maker (e.g. via the "P" key). Now trigger the "Clean up Store" procedure from the "General options" tab. This will clean up the local store database and get rid of potential problem. Please note that you're not going to lose any of your actually owned content, neither the local installation of it, nor the actual purchase status, of course. However, once the program has restarted, you will need to make sure to log into the in-app store system with your MAGIX user account again, in order for the program to correctly detect the purchase status of your items and allow the use of those features, instruments etc. Once this is done, please check again whether the soundpool items are available for download/installation through the "Store" tab now (and whether potentially already installed soundpools are available again).

I hope this helps.

I updated Music Maker yesterday. I keep getting an error message every time I run the program. When will it go away? And can I still work with the program or wait for a solution? Thank you. Martin

@Martin-Vogal

Hi,

That is the same message that I already showed and has already been answered, however, I see that the problem has come back. Hopefully, Magix will sort it out on Monday.

It doesn't affect anything. Just click on Ok.

John CB

Sorry, this is a bit bothersome. The server seems to be having some reoccuring issues with parameters that result in this error message being produced by Music Maker. Fortunately, John appears to be right and it doesn't seem to have any negative effect on the functionality of the in-app store system (and thus e.g. availability of features and content in Music Maker). At least it didn't in some simple tests I just ran. Fingers crossed. I'll ask my colleagues to get on it first thing on Monday morning.

Cheers!

My problem may be related, not sure though. In any case, installing on another computer, gets stuck after start up. Cannot connect to internet, meaning cannot log in, meaning cannot run MM 2024 on another PC. An error box appears for a second, when cancelling. At one point it contained the same text as reported above, now it is blank. In any case MM not running on the second computer at this time